Contact Avis Rent a Car

Do you have issues with your online reservation or need further information?
Contact us, we will be happy to help you.

Do you have a question concerning an existing reservation or do you want to make a reservation? - Avis Reservations Office:
Tel: 0848 81 18 18 (CHF 0.08/Min. from CH fixed line)
Fax: 0848 81 18 04
Email: reservations@avis.ch

Do you have a question concerning your rental bill or a past rental? - Avis Customer Service:
Tel: +41 (0)44 809 19 01
Email: customer.service@avis.ch
Here you can download a copy of your rental invoice.

Do you have questions concerning our loyalty programme Avis Preferred?
Email: preferred@avis.ch
Tel: 0800 22 44 00

Are you interested in buying an Avis used car?
Email: car_sales@avis.ch
Tel: +41 (0)44 809 18 34

Avis Main Office:
Avis Budget Autovermietung AG
Hofwisenstrasse 36
CH-8153 Rümlang
Telefon: +41 (0)44 809 18 18

Avis Press Office:
Global Communication Experts GmbH
Steffi von Landenberg
60314 Frankfurt am Main
Telefon: +49 69 17 53 71-024 (Mo.-Fr. 09:00 Uhr - 18:00 Uhr)
Fax: +49 69 17 53 71-023
E-Mail: presse.avis@gce-agency.com

European Car Rental Conciliation Service (ECRCS)
At Avis we take our customer service seriously and that is why we are a participating member of the European Car Rental Conciliation Service (ECRCS). The ECRCS independently reviews disputes with no additional costs to customers. If you are unhappy with our response you can ask us to refer your dispute to the ECRCS.
More information: www.ecrcs.eu