Terms And Conditions

Added Important Information Added Important Information
Additional Driver Information Additional Driver Information
Age Requirements Age Requirements
Drivers License and ID Requirements Drivers License and ID Requirements
Payment Options Payment Options
Credit Card Requirements Credit Card Requirements
Collecting and Returning Your Vehicle Collecting and Returning Your Vehicle
After Hours Information After Hours Information
Cancellations and No Show Charges Cancellations and No Show Charges
Taking Your Vehicle Outside the Country Taking Your Vehicle Outside the Country
Meet Late Arrival Meet Late Arrival
Delivery and Collection Delivery and Collection
One Way Rentals One Way Rentals
Special Equipment Special Equipment
Fuel Charges Fuel Charges
Fines Fines

    Added Important Information

TAX : 20%
Airport surcharge: 10% on Taxable And Non-Taxable Items for Belgrade Airport (BEG) and NIS Airport (NIS)

BREAKDOWN
BREAKDOWN RECOVERY SERVICE-DETAILS AVAILABLE AT TIME OF RENTAL
IN CASE OF BREAKDOWN PLEASE CALL 00381 62 8002198

CHAUFFEUR DRIVE SERVICE
SERVICE IS AVAILABLE IN BELGRADE ON REQUEST!
CHAUFFEUR SERVICE OFFICE FAX: 00 381 11 2097064
OR RESERVATIONS@AVIS.RS

GRACE PERIOD
29 MINUTES
IF THE CAR IS BEING RETURNED 30 MINUTES AFTER AGREED DROP OFF TIME AVIS
IS GOING TO CHARGE AN ADDITIOAN RENTAL DAY

LATE RETURN FEE
IF THE CUSTOMER RETURNS THE VEHICLE LATE WITHOUT OUR PRIOR AGREEMENT,
THEY WILL BE CHARGED A LATE RETURN FEE OF EUR 36.00 EXCLUDING TAX, WHICH
IS APPLIED FOR THE DAY AND EACH SUBSEQUENT DAY THE VEHICLE IS LATE.
THIS IS IN ADDITION TO THE ADDITIONAL DAYS RENTAL CHARGES PER 24 HOURS.

NON CANCELLATION FEE
IF THE CUSTOMER DOES NOT CANCEL THE RESERVATION BEFORE THE PICK-UP
DATE/TIME OR DOES NOT PICK-UP THE CAR WITHIN 24 HOURS OF THE AGREED
TIME, A NON-CANCELLATION FEE OF EUR 75.00 (TAX INCLUDED) WILL BE
CHARGED
 


Additional Driver Information


ADDITIONAL CHARGE FOR EACH ADDITIONAL DRIVER (TAXABLE)
DAILY RATE 1200.00 CSD
WEEKLY RATE 9900.00 CSD
MAXIMUM CHARGE 9900.00 CSD
 


Age Requirements


MINIMUM 20 years old - A-C / no charge
MINIMUM 23 - GROUPS D,E,G,K,P / YOUNG DRIVER ADDITIONAL FEE APLIED
MINIMUM 25 - GROUPS F,H,I,J,L / YOUNG DRIVER ADDITIONAL FEE APPLIED
MINIMUM 30 - GROUPS M,N / YOUNG DRIVER ADDITIONAL FEE APPLIED
 


Drivers License and ID Requirements


For all car groups: renter and additional driver must hold licence for at least 2 years. International licence required for licences in non-roman alphabet.
 


Payment Options


AVIS HONOURED CREDIT/ CHARGE CARDS ACCEPTED
AVIS, AMERICAN EXPRESS,MASTERCARD,VISA
CASH ONLY ACCEPTED AT TIME OF CAR RETURN.
NO CASH PREPAYMENT ALLOWED. DEBIT CARDS NOT ACCEPTED.
A CREDIT CARD IS REQIRED AS A DEPOSIT, MUST BE ON THE NAME OF A DRIVER
DEPOSIT AMOUNT VARIES DEPENDING UPON THE CAR VENDOR, DURATION ETC
 


Credit Card Requirements


A CREDIT CARD IS REQIRED AS A DEPOSIT, MUST BE ON THE NAME OF A DRIVER
DEPOSIT AMOUNT VARIES DEPENDING UPON THE CAR VENDOR, DURATION ETC
 


Collecting and Returning Your Vehicle


WITHIN CITY DURING WORKING HOURS: FREE OF CHARGE
AFTER WORKING HOURS CSD 2500,00
BETWEEN 2300-0700 CSD 5000,00
OUTSIDE OF CITY CSD 2500,00 + 50.00 CSD PER KM
BETWEEN 2300-0700 CSD 5000,00 + 50.00 CSD PER KM
PUBLIC HOLIDAYS WITHIN CITY CSD 7000,00
PUBLIC HOLIDAYS OUT OF CITY CDS 7000,00 + 50.00 CSD PER KM
(ALL CHARGES ABOVE ARE TAXABLE
 


After Hours Information


MLA IS PROVIDED ON REQUEST ONLY. A CHARGE OF CSD 8400,00 (TAXABLE)
WILL APPLY FOR RESERVATIONS OUT OF OFFICE HOURS
 


Cancellations and No Show Charges


IF THE CUSTOMER DOES NOT CANCEL THE RESERVATION BEFORE THE PICK-UP
DATE/TIME OR DOES NOT PICK-UP THE CAR WITHIN 24 HOURS OF THE AGREED
TIME, A NON-CANCELLATION FEE OF EUR 75.00 (TAX INCLUDED) WILL BE
CHARGED
 


Taking Your Vehicle Outside the Country


WARNING: NO VEHICLES ALLOWED TO CROSS BORDER TO THE FOLLOWING COUNTRIES
- ALBANIA,BELARUS,ESTONIA,LATVIA,LITHUANIA, MOLDAVIA,TURKEY AND AREA OF KOSOVO-EVEN IF RETURNING TO SERBIA

CROSS BORDER FEE PER RENTAL: EUR 100.00
EUROPEAN BORDER FEE PER RENTAL: EUR 48.00

NOTE: IF THESE CROSSING BORDER CHARGES ARE NOT APPLIED, ANY ADDITIONAL INSURANCES WIIL NOT BE VALID, AND CUSTOMER WILL BE CHARGED FOR THE FULL AMOUNT OF DAMAGE.
 


Meet Late Arrival


MLA IS PROVIDED ON REQUEST ONLY. A CHARGE OF CSD 8400,00 (TAXABLE)
WILL APPLY FOR RESERVATIONS OUT OF OFFICE HOURS
 


Delivery and Collection


WITHIN CITY DURING WORKING HOURS: FREE OF CHARGE
AFTER WORKING HOURS CSD 2500,00
BETWEEN 2300-0700 CSD 5000,00
OUTSIDE OF CITY CSD 2500,00 + 50.00 CSD PER KM
BETWEEN 2300-0700 CSD 5000,00 + 50.00 CSD PER KM
PUBLIC HOLIDAYS WITHIN CITY CSD 7000,00
PUBLIC HOLIDAYS OUT OF CITY CDS 7000,00 + 50.00 CSD PER KM
(ALL CHARGES ABOVE ARE TAXABLE)
 


One Way Rentals


WITHIN COUNTRY:
ONE WAY FEE BETWEEN AVIS LOCATIONS IN SERBIA WILL BE APPLIED
PLEASE CONTACT CHECK OUT OFFICE.
OUTSIDE COUNTRY:
ONE WAY RENTALS ARE AVAILABLE. PLEASE SEND REQUEST TO
RESERVATIONS@AVIS.RS
 


Special Equipment


SNOW CHAINS:
DAILY RATE: CSD 960.00
WEEKLY RATE: CSD 9600.00
THE MAXIMUM RATE IS: CSD 9600.00
WINTER TIRES: FROM 01NOV-01APR
DAILY RATE: CSD 960.00
WEEKLY RATE: CSD 9600.00
THE MAXIMUM RATE IS: CSD 9600.00
BABY SEATS AVAILABLE (TAXABLE)
DAILY RATE: CSD 960.00
WEEKLY RATE: CSD 9900.00
THE MAXIMUM RATE IS: CSD 9900.00
CHILD SEAT AVAILABLE(TAXABLE)
DAILY RATE: CSD 1200.00
WEEKLY RATE: CSD 9900.00
THE MAXIMUM RATE IS: CSD 9900.00
CHILD BOOSTER SEAT:
DAILY RATE: CSD 960.00
WEEKLY RATE: CSD 9600.00
THE MAXIMUM RATE IS: CSD 9600.00
NOTE: THE AGE OF BABY/CHILD MUST BE STATED
:LOG:
LOGISTIC FEE. CHARGE PER RENTAL: CSD 300.00(TAXABLE).
LOGISTIC FEE IS MANDATORY AND WILL BE APPLIED TO EVERY RENTAL.
GPS:
DAILY RATE: CSD 1560.00
WEEKLY RATE: CSD 9900.00
THE MAXIMUM RATE IS: CSD 9900.00
MOBILE GPS NAVIGATION UNITS AVAILABLE FOR ALL CAR GROUPS
TO RESERVE- ENTER /GPS IN THE REMARKS FIELD
:WIFI:
DAILY RATE: CSD 960.00(TAXABLE)
WEEKLY RATE: CSD 9600.00(TAXABLE)
THE MAXIMUM RATE IS: CSD 9600.00(TAXABLE)
WIFI UNITS AVAILABLE FOR ALL CAR GROUPS
TO RESERVE- ENTER /WFI IN THE REMARKS FIELD
 


Fuel charges


REFUELLING CHARGE
3500,00 CSD TAXABLE PLUS THE FUEL COST
UNLEADED COST PER LITRE
CSD 151.90 TAXABLE (SUBJECT TO CHANGE)
DIESEL COST PER LITRE TAXABLE (SUBJECT TO CHANGE)
CSD 154.40 TAXABLE (SUBJECT TO CHANGE)

 


Fines


DAMAGE ADMINISTRATION FEE EUR 60,00 (TAXABLE)
PARKING / TRAFFIC FINES ADMINISTRATION FEE EUR 50.00 (TAXABLE)
LOST DOCUMENTS ADMINISTRATION FEE EUR 200.00 (TAX INCL)
LOST KEYS ADMINISTRATION FEE FROM EUR 200.00 (TAX INCL)
CLEANING FEE EUR 240.00
AMENDMENT RETURN FEE- Fixed charge 66.24 EUR (TAX INCL)