Terms And Conditions

General information General information
Added Important Information Added Important Information
Additional Driver Information Additional Driver Information
Age Requirements Age Requirements
Drivers License and ID Requirements Drivers License and ID Requirements
Payment Options Payment Options
Credit Card Requirements Credit Card Requirements
After Hours Information After Hours Information
Taking Your Vehicle Outside the Country Taking Your Vehicle Outside the Country
Meet Late Arrival Meet Late Arrival
Delivery and Collection Delivery and Collection
One Way Rentals One Way Rentals
Waiver and Protection Options Waiver and Protection Options
Special equipment Special equipment
Fuel charges Fuel charges
Fines Fines

    General information

VAT is included in the price, unless otherwise stated.
Working hours: Monday- Sunday 08:00-23:00
 


Added Important Information


Included in the price.
 


Additional Driver Information


Additional driver’s charge is EUR 12,00 per day and per driver. Maximum 15 days can be charged (EUR 180,00). VAT 17% is not included in these prices.
 


Age Requirements


The minimum age is 21. Some groups require 23 and 25 years of age. Young driver fees can be applied. EUR 12,00 per day and per driver. Maximum 15 days can be charged (EUR 180). VAT 17% is not included in these prices.
 


Drivers License and ID Requirements


For all groups: renter or driver must hold licence for at least two years. International licence required for licences in non-roman alphabet.
 


Payment Options


All mayor credit and debit cards are accepted; VISA, Mastercard, American Express. Cash is not accepted.
 


Credit Card Requirements


VISA,MASTERCARD,MAESTRO,AMEX
 


After Hours Information


EUR 50,00 + VAT 17%
 


Taking Your Vehicle Outside the Country


EUR 120,00 + VAT 17%
 


Meet Late Arrival


EUR 50,00 + VAT 17%
 


Delivery and Collection


EUR 30,00 EUR + 1,50 EUR per kilometer. VAT 17% not included
 


One Way Rentals


Inside Bosnia and Herzegovina:
Sarajevo - Tuzla (and vice versa) 100,00 EUR + VAT 17%
Sarajevo - Banja Luka (and vice versa) 220,00 EUR + VAT 17%
Tuzla - Banja Luka (and vice versa) 150,00 EUR +VAT 17%
One way fee applies for rentals outside country.
Outside Bosnia and Herzegovina: one way fee on request, please call reservation office at telephone 0038733469933 or send an e-mail to info@avis.ba;
 


Waiver and Protection Options


EUR 15,00 + VAT 17% per day up to EUR 85,00 + VAT 17% per day, depending on vehicle group. For more info please call reservation office at telephone 0038733469933 or send an e-mail to info@avis.ba;
 


Special equipment


Prices in EUR per day, VAT 17% not included
Young Driver - Per Day 12,00
Additional Driver - Per Day 12,00
Cleaning Fee - Fixed Charge 150,00
Damage Admin Fee - Fixed Charge 60,00
Late Return Fee - Fixed Charge 30,00
Non Cancellation Fee - Fixed Charge 60,00
Out Of Hours Fee - Fixed Charge 50,00
Traffic Fines Admin Fee - Fixed Charge 60,00
Airport Surcharge 15,00
Booster Seat - Per Day 10,00
Child Seat - Per Day 10,00
Snow Chains - Per Day 10,00
Meet Late Arrival 50,00
Cross border fee 120,00
 


Fuel charges


EUR 40,00 + VAT 17% + EUR 2,00 + VAT 17% per liter
 


Fines


EUR 60,00 + VAT 17% Traffic and Comunal penalty administration fee + cost of penalty