Avis Preferred Terms and Conditions

Acceptance of terms Acceptance of terms
European Terms and Conditions European Terms and Conditions
Summary of Optional Coverages - Europe Summary of Optional Coverages - Europe
USA/Canada Terms and Conditions USA/Canada Terms and Conditions
Summary of Optional Coverages - UNITED STATES Summary of Optional Coverages - UNITED STATES
Summary of Optional Coverages - CANADA Summary of Optional Coverages - CANADA
Notices About Loss Damage Waiver (LDW) - UNITED STATES Notices About Loss Damage Waiver (LDW) - UNITED STATES
Australia Terms and Conditions Australia Terms and Conditions
New Zealand Terms and Conditions New Zealand Terms and Conditions
NOTICE FOR RENTALS IN QUEBEC AND ONTARIO/CANADA NOTICE FOR RENTALS IN QUEBEC AND ONTARIO/CANADA
11) Damage to the Car 11) Damage to the Car

Acceptance of terms

I have read and agree to the enclosed Worldwide Preferred service Terms and Conditions relating to participation in the programme and rentals under the programme. I acknowledge that the laws applicable to the Avis company or licensee in my country of residence shall apply to my participation in the Preferred service programme. I further acknowledge that the Terms and Conditions applicable to each rental shall be governed by and construed in accordance with the laws of the country in which the Avis company or licensee from which any vehicle
is provided is situated and I hereby submit to the exclusive jurisdiction of the courts of such country.
I hereby acknowledge that I have read, understood and accept the provisions of the enclosed Preferred service Worldwide Terms and Conditions relating to insurance arrangements.


European Terms and Conditions


Acknowledgements

The following additional acknowledgments apply for rentals in the country indicated:

Austria

I hereby acknowledge that I have read, understood and accept the provisions of the enclosed Preferred service Worldwide Terms and Conditions, and in particular Clauses 7, 8, 11, 12 and 13.

Italy

Pursuant to Section 1341 of the Italian Civil Code I hereby acknowledge that I have read, understood and accept the provisions of the enclosed Preferred service Worldwide Terms and Conditions, and in particular Clauses 1, 3, 4, 5, 7, 8, 9, 10, 11, 13, 18 and 21.

Luxembourg

Pursuant to Article 1135-1 of the Luxembourg Civil Code I hereby acknowledge that I have read, understood and accept the provisions of the enclosed Preferred service Worldwide Terms and Conditions, and in particular Clauses 1, 5, 11, 12 and 17.

Switzerland

I hereby acknowledge that I have read, understood and accept the provisions of the enclosed Preferred service Worldwide Terms and Conditions, and in particular Clauses 1, 2, 3, 4, 7, 10 and 12. Furthermore, I expressly declare that for all rentals in Switzerland I accept the place of jurisdiction in Bulach/Switzerland.
I hereby acknowledge that my election in respect of optional coverages does not apply insofar as cover is included in the rate applicable to any rental or is mandatory in the country of rental.

General Terms and Conditions

1)
a) On acceptance by Avis of Customer’s application for enrolment in Avis Preferred service ("Enrolment Form") these Terms and Conditions shall apply to Customer’s membership of Avis Preferred service.
b) For the purposes of each rental made using Avis Preferred service, the Customer shall be treated as having entered into a rental contract with Avis for rental of the vehicle (the "Vehicle") on these Terms and Conditions. In order to qualify for the Avis Preferred service the Customer shall make a reservation for rental of a Vehicle at least 24 hours prior to the time of rental and shall at the time of reservation confirm that the rental will be an Avis Preferred service rental. A rental contract will be made at the time when Avis accepts such booking by issuing a reservation confirmation number and such rental contract shall be subject to these Terms and Conditions ("Preferred Service Rental Agreement").
c) Each Preferred Service Rental Agreement shall be governed and construed in accordance with the laws of the country in which the rental originates and Avis and the Customer hereby submit to the exclusive jurisdiction of the courts of that country for the purpose of enforcing any claims arising from such Preferred Service Rental Agreement. If any provisions of these Terms and Conditions are prohibited by the law of a jurisdiction thus covering a rental, or are held to be unenforceable, such provisions shall be of no effect in that jurisdiction but in other respects the Terms and Conditions will continue in force.
d) For the purposes of acceptance of the Enrolment Form and these Terms and Conditions, in Clauses 3, 4, 15, 16, 17 and 18 references to "Avis" shall mean the Avis company or licensee named in the Enrolment Form and "Customer" shall mean the customer named in the Enrolment Form.
e) For the purposes of Preferred Service Rental Agreements made using Avis Preferred service pursuant to these Terms and Conditions, "Avis" shall mean the Avis licensee situated in the country in which the rental originates ("Avis Licensee") (unless the provisions of Clause 1(f) hereof apply) and "Customer" shall mean the customer named in the Enrolment Form.
f) For the purposes of Preferred Service Rental Agreements made using Avis Preferred service pursuant to these Terms and Conditions and pursuant to a corporate rate agreement entered into by Customer’s employer, "Avis" shall mean B2B Leasing B.V., except when used in Clause 9, for rentals in any of the following countries: Austria, Belgium, Denmark, France, Germany, Greece, Italy, Luxembourg, the Netherlands, Spain, Sweden and the United Kingdom and "Customer" shall mean the customer named in the Enrolment Form.
g) When the contracting entity is B2B Leasing B.V. in accordance with Clause 1(f) above, a Preferred Service Rental Agreement shall be concluded in the Netherlands at the time when Avis accepts the Customer’s booking and issues a reservation confirmation number in accordance with Clause 1(a) above.
    2) At the commencement of each rental the Customer will be required to show his/her current driving licence to an employee of the Avis Licensee prior to leaving the rental premises. In the event that the Customer is unable to comply with this requirement, the Preferred Service Rental Agreement shall be automatically terminated forthwith. At the conclusion of each rental the Customer will be provided with a statement of charges detailing the charges made in accordance with Clause 7 below.

    3) The Customer accepts that Avis shall have the right to vary these Terms and Conditions from time to time on written notice to the Customer who unless he shall have given Avis written notice to the contrary within thirty days of notice from Avis shall be deemed to have accepted such variation in respect of all rentals after such notice has been given by Avis.

    4) The Customer’s signature on the Enrolment Form constitutes authority for Avis to compute and debit the final total charges for each rental against the Customer’s account with the specified card issuing organisation. The rate of exchange used on any currency conversion shall be conclusively determined by Avis.

    5)
    a) In removing the Vehicle from the rental premises the Customer acknowledges and it is agreed that the Customer received the Vehicle in good order and will return the same together with all keys, tyres, tools, car documents, accessories and equipment in the same condition (ordinary wear and tear excepted but excepting undue wear and tear by reason of abuse), to the agreed return location on the agreed date, unless the Customer requests and Avis agrees to an extension, or sooner upon demand of Avis.
    b) In the event of the Customer having requested collection of the Vehicle, the Customer’s liability for collision damage and theft shall (subject to any waiver thereof being applicable) extend to midday of the first working day following the requested collection time (working day is defined as Monday to Friday, 8 am to 6 pm).
      6) These Terms and Conditions, to the extent that the same are relevant, apply to the rental of cellular telephone equipment with or without a Vehicle. The Customer agrees that he shall be personally liable to pay Avis on demand Avis’s cost (together with any applicable Value Added Tax or other taxes) of repairing damage or the replacement value in the event of loss or theft of portable cellular telephone equipment. However if the Customer complies with all the provisions of these Terms and Conditions the Customer’s liability for such costs shall be limited to 250 sterling (or its equivalent on the date of rental in the currency of the country in which the Vehicle was supplied to the Customer) per occurrence.

      7) It is agreed that the Customer and any authorised user, as described in Clause 6 above, participate as an insured under an automobile insurance policy, a copy of which is available for inspection by the Customer at the headquarters office of Avis. The Customer is bound by and agrees to the terms and conditions thereof. The Customer agrees further to protect the interests of Avis and its insurance company in case of loss or damage to the Vehicle by:
      a) obtaining names and addresses of parties involved, and of witnesses;
      b) not admitting liability or guilt or giving money to any person or persons involved;
      c) not abandoning the Vehicle without adequate provision for safeguarding and securing the same;
      d) calling nearest Avis station by telephone (transfer charge) even in case of slight damage; further completing Avis’s accident report form within 24 hours;
      e) notifying the police immediately if another party's guilt has to be ascertained or if any person is injured, and delivering to Avis a copy of any police accident report form as soon as the same is available;
      f) ensuring that the Vehicle is always locked when unattended.
        8) The Customer acknowledges that he has read and understands the summary at the end of these Terms and Conditions relating to optional insurance coverages and that he may elect to choose any of the optional insurance coverages by so indicating on the Enrolment Form. The choice made by the Customer on the Enrolment Form shall apply to all rentals pursuant to a Preferred Service Rental Agreement.

        9) The Customer hereby releases and indemnifies Avis from and against any liability for loss or for damage to any property (including costs relating thereto) left, stored or transported by the Customer or any other person in or upon the Vehicle before or after return of the Vehicle to Avis.

        10)
        a) Avis whilst taking all precautions and using its best efforts to prevent such happening shall not be liable for any loss or damage arising from any fault or defect in or from mechanical failure of the Vehicle, telephone or cellular network system, or any consequential or indirect loss or damage.
        b) Nothing in this clause or otherwise in these Terms and Conditions shall exclude or in any way limit Avis’s liability to the Customer for
        i) fraud,
        ii) death or personal injury caused by its negligence or
        iii) any liability to the extent the same may not be excluded or limited as a matter of law.

        11) The Customer represents and warrants that the information provided by him on the Enrolment Form is true, accurate and complete and that in the event that any such information is not true, accurate or complete in any respect Avis shall have the right to immediately terminate any Preferred Service Rental Agreement and the Customer’s enrolment in the Avis Preferred service with or without notice.

        12) The Customer undertakes to notify Avis in writing of any change in address, driver’s licence number and expiration date or the status of driver’s licence due to suspension, revocation or restriction of driving abilities, employer and business address, credit card identification or other information provided on the Enrolment Form. The Customer further agrees to indemnify and hold Avis harmless from any loss, liability or expense arising out of any failure to so notify Avis or which results from non-disclosure by the Customer of a change in any of the information previously provided.

        13)
        a) Avis maintains a record of the personal information on the form overleaf to assist in the operation of our business. We operate as part of the Avis Rent A Car System and from time to time we may share the onformation provided with other companies (located inside and outside Europe) which operate the Avis Rent A Car System and with other companies within the Avis Europe Group. Customer is welcome to see the information held about him/her at any time and to make any necessary amendments to keep the information up to date by contacting Avis Customer Services.
        b) Avis maintains a database of Customer’s details and may from time to time contact Customer with details of Avis services and offers of other companies which Avis believes may be of interest.
          14) It is agreed that Avis shall not be deemed to waive any rights under these Terms and Conditions or to accept any alteration or addition hereto except in writing signed by an officer of Avis or its authorised representative.

          15) Each party shall have the right at its discretion to terminate the Customer’s membership of the Avis Preferred service at any time upon written notice to the other which will be mailed to the relevant address on the Enrolment Form or such other address as may subsequently have been notified. In the event of any breach by the Customer of any of these Terms and Conditions Avis may immediately terminate any Preferred Service Rental Agreement without notice, repossess the Vehicle and for such purpose may enter upon premises where the Vehicle may be and remove the same and the Customer shall be responsible for and indemnify Avis against all actions, claims, costs and damages consequent upon or arising from such repossession and removal.

          16) The locations where Avis Preferred service is available may change from time to time without notice and the Customer may be informed of the specific Avis locations participating in the programme by requesting this information from a reservation agent at the time of reservation. The Customer will be required to follow standard Avis rental procedures at locations not offering Avis Preferred service at the time of rental.

          17) The Customer has a right to withdraw from any Preferred Service Rental Agreement at any time without incurring any fees.

          18) Notwithstanding anything to the contrary appearing elsewhere in these Terms and Conditions the following provisions shall apply to any rentals from Avis locations situated in the following jurisdictions:

          Austria

          1) If a Vehicle rented from any Avis location has no Austrian licence plate number the Customer shall, in order to comply with customs regulations, not give custody of the Vehicle to any other person in Austria. If a Vehicle rented in Austria has no Austrian licence plate number and the Customer has no domicile in Austria, the Customer shall leave Austria with the Vehicle within four days of the commencement of the rental.

          2) The Customer hereby submits to the extent legally permitted for all disputes against any Avis company or licensee situated in Austria which arise out of these Terms and Conditions or any Preferred Service Rental Agreement to the exclusive jurisdiction of the court locally competent for the first district of Vienna.

          3) The following shall be added to the end of Clause 12(a): "unless caused by Avis intentionally or through gross negligence."

          Germany

          Clause 12 shall be replaced with the following:

          12)
          a) Subject to the provisions in Clause 12(b), Avis’ statutory liability for damages shall be limited as as follows:
          i) Avis’ strict liability for defects in the Vehicle, telephone or cellular network which are in existence at the time of entering into a Preferred Service Rental Agreement (cf. section 536a para. 1, 1. alt. of the German Civil Code – "BGB") is excluded, unless
              – such defect affects the material contractual obligations of Avis and the Customer could reasonably rely on the absence of such defect; or
              – Avis has fraudulently concealed such defect.
          ii) Avis shall only be liable up to the amount of the typically foreseeable damages at the time of entering into the Preferred Service Rental Agreement for damages caused by a negligent breach of material contractual obligations;
          iii) Avis shall not be liable for damages caused by a negligent breach of non-material contractual obligations.
          b) The aforesaid limitation of liability shall not apply to any mandatory statutory liability (in particular to liability under the German Product Liability Act), liability for assuming a specific guarantee or liability for culpably caused personal injuries.
          c) The Customer shall take all reasonable measures to mitigate damages.

          Netherlands

          Clause 12(a) shall be amended as follows:
          12
          a) Avis whilst taking all precautions and using its best efforts to prevent such happening shall not be liable for any loss or damage arising from any fault or defect in or from mechanical failure of the Vehicle, telephone or cellular network system, including, but not limited to, loss of profit, data, income, business, revenue or goodwill, costs, expenses or other claims or any damage or injury of any kind.

          Republic of Ireland

          1) Section 39 of the Sale of Goods and Supply of Services Act, 1980 (the "1980 Act") is hereby excluded with respect to the supply of any service by Avis to the Customer.
          2) The contractual rights which the Customer enjoys by virtue of Section 39 of the 1980 Act are in no way prejudiced by anything contained in these Terms and Conditions save to the extent permitted by law.
          3) Nothing in these Terms and Conditions is intended to nor shall be interpreted so as to restrict or exclude in any manner whatsoever the rights which the Customer, if dealing as a consumer, enjoys by virtue of Sections 13, 27, 28, 29 or 38 of the 1980 Act.

          South Africa and Namibia

          1) In accordance with Section 118 of the Road Traffic Act no 29 of 1989 the Customer must report any accident to the Police within 24 hours of its occurrence.
          2) Customer acknowledges that in respect of a Vehicle rented in South Africa or Namibia his liability as stipulated in Clause 7(a)(i) shall not be limited in those specified additional circumstances, details of which are available at any Avis renting location situated in South Africa or Namibia.

          Sweden

          Clause 12(b)(iii) shall be amended to read:
          12
          (b) (iii) any other damage caused by Avis intentionally or through gross negligence.
          Switzerland

          For the evaluation of any disputes which arise out of these Terms and Conditions or any Preferred Service Rental Agreement in Switzerland, the customer expressly declares that he accepts the place of jurisdiction in Bulach/Switzerland.

          United Kingdom

          1) That the Customer shall be liable as owner of the Vehicle in respect of:
          a) any fixed penalty offence (which may be committed with respect to that vehicle) under the Traffic Acts; and
          b) any excess charge which may be incurred in pursuance of an order under Section 45 and 46 of the Road Traffic Regulation Act 1984 (Parking on highways for payment).
          2) Where the Customer declines optional coverages on the Enrolment Form then, notwithstanding anything to the contrary in these Terms and Conditions, the following provisions shall apply; the Customer shall:
          i) insure the Vehicle (including any additional or replacement vehicle which may be provided under the Preferred Service Rental Agreement) on a comprehensive basis with a first-class insurance company approved by Avis in the full replacement value thereof to Avis;
          ii) maintain such insurance throughout the duration of a Preferred Service Rental Agreement and any extension thereof and ensure that Avis’ name is endorsed on the policy as the owner of the Vehicle;
          iii) comply with the terms and conditions of the insurance policy and pay to Avis any excess in the event of a claim;
          iv) call nearest Avis station by telephone (transfer charge) even in case of slight damage; further complete Avis’ incident report within 24 hours;
          v) in the event of any exclusion under the policy, or the insurers withholding or refusing indemnity, indemnify Avis in respect of all loss or damage to the Vehicle and all claims from third parties which may arise;
          vi) not effect repairs or modifications to the Vehicle. Avis shall have the sole right and responsibility to repair damage to the Vehicle;
          vii) if any claim is made against the insurers, allow Avis to conduct any negotiations and effect any settlement with insurers and agree to abide by any settlement or arrangement with the insurers by Avis. Any monies payable by the insurers shall be paid to Avis or as Avis shall direct;
          3 Clause 7(a)(i) of the Terms and Conditions is not applicable and is deleted.

          Summary of Optional Coverages - Europe


          Collision Damage Waiver (CDW)

          Acceptance of CDW (or the inclusion of CDW within the contracted rate) removes the Customer’s liability to pay for collision damage to the Vehicle and for damage to the Vehicle caused by vandalism but the Customer will be liable to pay the amount of any excess applied from time to time. The amount of the excess varies by country, product and Vehicle group and may be subject to change. The current details for each rental may be requested at the time of making a reservation under the Avis Preferred service. In the event of a successful third party claim by Avis, any excess amount collected from the customer will be refunded. Customers who do not accept CDW are responsible up to the maximum of the responsibility amount applicable to each rental for the cost of repairing damage to the Vehicle caused by collision or vandalism. These costs may include parts, labour, towing and storage costs, a daily fee for Avis’s loss of use of the Vehicle and an administration fee.

          Theft Protection (TP)

          Acceptance of TP relieves the Customer of liability for payment in the event of theft of all or part of the Vehicle, but the Customer will be liable to pay the amount of any excess applied from time to time. In the event of a successful third party claim, any excess amount collected from the Customer will be refunded.
          TP also provides in certain countries, insurance cover against theft and accidental damage to the Customer’s and passenger’s personal effects travelling with the Customer or passengers during the rental period. Please note that (i) personal belongings are covered only whilst they are locked in the Vehicle, and (ii) no single item is insured for more than a specified amount, which varies from country to country; valuables (e.g. money and jewellery) are not covered. The current details applicable to each rental may be requested at the time of making a reservation under the Avis Preferred service.

          If TP is not purchased, the Customer is liable for the cost of replacing a stolen Vehicle or parts stolen from a Vehicle up to the maximum of the responsibility amount. In addition to the cost of the replacement Vehicle or parts, the following charges may also be included unless the loss is total: labour, costs associated with the recovery and storage of a Vehicle immobilised as a result of the theft, a daily fee for Avis’s loss of the Vehicle and an administration fee.
          Special Note: TP, whether accepted at the time of rental or included in the rate, is not valid if a rental originating from Western Europe enters Eastern Europe. For this purpose, Western Europe means: Austria, Belgium, Denmark, Finland, France, Germany, Holland, Ireland, Italy, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland, UK; and Eastern Europe means: Bulgaria, Commonwealth of Independent States, Czech Republic, Hungary, Poland, Romania, Slovenia and the territories comprising the former Yugoslavia.

          Personal Accident Insurance (PAI)

          Acceptance of PAI covers the Customer and passengers in the Vehicle for death, disability and medical expenses. The limits of coverage vary by country. The current details for each rental may be requested at the time of making a reservation under the Avis Preferred service. PAI also provides, in certain countries, insurance cover against theft and accidental damage to the Customer’s and passenger’s personal effects travelling with the Customer or passengers during the rental period. Please note that (i) personal belongings are covered only whilst they are locked in the vehicle, and (ii) no single item is insured for more than a specified amount; valuables (e.g. money and jewellery) are not covered. The current details applicable to each rental may be requested at the time of making a reservation under the Avis Preferred service.



          USA/Canada Terms and Conditions


          Acknowledgment

          I acknowledge that: I have read and understood the Texas, Hawaii, Iowa, Indiana, Connecticut, California, Nevada, Virginia, Maryland, Kansas, Missouri, Colorado and Louisiana disclosure notices and Minnesota Consumer Protection Notice concerning the Loss Damage Waiver (LDW) option and I acknowledge receipt of Warning Notices for rentals in the District of Columbia, Arizona and Washington. I waive my right to receive and sign such notices at the time of rental in order to avoid delay at the time of a Preferred Service rental transaction.

          1) General

          a) These Terms and Conditions form a part of the Rental Agreement (described hereinafter at times as the "Agreement"), which consists of the following parts: the car renter's Enrollment Profile for use in enrolling the car renter into Avis Preferred Service, a return document with final charges, and the Terms and Conditions stated below.
          b) This Agreement is between the person signing it as car renter, ("I", "Me" or "My") and Avis Rent A Car System, Inc.; or Aviscar Inc.; or an independent Avis Rent A Car System licensee ("You" or "Your") and covers the rental of each car by you to me under Avis Preferred Service. I understand that these Terms and Conditions will apply to each rental of a car to me as fully as if contained in a separate agreement signed by me. In the event any term or condition is prohibited by the law of a jurisdiction covering a rental, such law controls.
          c) I further agree that you have the right to change the Terms and Conditions from time to time upon written notice to me. Such changes will apply to rentals by me after such notice has been given. Changes to the Terms and Conditions will be posted as they occur on the Avis website at Avis.com under the section labelled Preferred Renter, Master Rental Terms and Conditions.
            2) Meaning of Car

            The word "car" means the vehicle rented to me or its replacement and includes tires, tools, equipment, accessories, plates, and car documents.

            3) Licensed Driver - Who Else May Drive the Car

            a) I represent that I am a capable and validly licensed driver. I agree that you have the right to verify that my license has been validly issued and is in good standing and that you may refuse to rent to me if my license has been suspended, revoked or otherwise restricted in any way.
            b) Avis reserves the right to deny rentals based upon information provided by the Motor Vehicle Department of the State, which issued your license.
            c) Except where otherwise specifically authorized by applicable law, only my spouse, my employer or a regular fellow employee incidental to business duties may drive the car, but only with my prior permission. The other driver must be at least 25 years old and must be a capable and validly licensed driver.
              NOTICE FOR RENTALS IN QUEBEC AND ONTARIO/CANADA

              As the renter or signatory of this contract, I certify that I hold a valid driver's license for the appropriate class authorizing me to drive the vehicle or vehicles described in the contract and I undertake to ensure that any person called upon to drive the said vehicle or vehicles also
              holds a valid driver's license for the appropriate class.

              4) Car Return

              a) I agree to return the car to you in the same condition as received, except for ordinary wear and tear, on the due date and time and at the location specified by me at time of reservation. I will return it sooner on your demand. I understand that there may be a rate change or special charges if I return the car to a different location or at a different time or on a different return date.
              b) If I represent I will return the car to another location I may have to pay a "one way service fee". If I return the car to a different location from the agreed return location without your written permission, I agree to pay the "unauthorized return location fee" specified by Avis.


              5) Reservation

              I agree to make a reservation for each Preferred Service rental transaction at least 24 hours prior to the time of rental, and to inform the reservation agent that this will be a Preferred Service rental transaction.

              6) Rental Charges

              I will pay for the number of miles/kilometers I drive and the length of time I rent the car at the rate provided to me by the reservation agent at the time I reserve a rental car or my applicable corporate rate. The minimum charge is one day (24 hours) plus mileage, or a fixed fee. You will determine the miles/kilometers by reading the factory installed odometer. I'll pay all charges for miscellaneous service and all sales, use, rental and excise taxes including the tax-related surcharges, customer facility fees, concession recovery fees, and or state or municipally imposed taxes and fees. I will also pay a reasonable fee for cleaning the car's interior upon return for excessive stains, dirt or soilage attributable to my use, which apply to the rental. In some jurisdictions, where permitted, an airport concession fee
              may be added.

              7) Start of Rental

              The rental commences when I receive the keys to the designated car from an Avis rental representative or when I drive the designated car to the gate and show my valid driver's license to the Avis employee or guard on duty at the time.

              8) Repossessing the Car

              You can repossess the car anytime it is found illegally parked, being used to violate the law or the Terms and Conditions of this Agreement, or appears to be abandoned. You can also repossess anytime you discover I made a misrepresentation to obtain the car. You need not notify me in advance.

              9) Prohibited Use of the Car

              I will not use or permit the car to carry passengers or property for hire, to tow or push anything, to be operated in a test, race or contest, or to be driven on unpaved roads. I will not use or permit the car to be used for an illegal purpose, including the transportation of a controlled substance or contraband. A violation of this paragraph automatically terminates my rental and makes me liable to you for all the penalties, fines, forfeitures, liens, and recovery and storage costs, including all related legal expenses. You also have the right to cancel my enrollment in Avis Preferred Service.

              10) Loss Damage Waiver (LDW)

              I understand that I may choose the LDW option, where the LDW option is permitted, by so indicating on the Enrollment Profile. I understand that the LDW option may not be available at a particular location by reason of applicable local law. I agree that my choice will apply to each rental I make under Preferred Service except I may change my option for future rentals by sending you a new Enrollment Profile indicating the changed option in writing. On any rental for which I have chosen the LDW option, I'll pay the LDW charge in effect at time of rental for each full or partial day I have the car. I understand that you have the right to change LDW charges from time to time and that I can be informed of the LDW charge that will apply at time of my rental by requesting this information from the reservation agent at the time
              I reserve the car.

              11) Damage to the Car

              If the law of a jurisdiction covering a Preferred Service rental by me requires terms concerning LDW that are different than the terms in this Agreement, that law prevails. If LDW is not permitted, my responsibility for loss or damage will be as specified by applicable local law. I understand that I can be informed of my responsibility for loss or damage by requesting this information from the reservation agent at the time I reserve the car. If LDW is available, but I do not accept it, I owe for all loss or damage to the car, regardless of fault, (unless liability for ordinary negligence is prohibited by law) whether due to theft, collision, vandalism or any other cause except accidental fire or explosion. If the car is stolen or damaged, I will pay its retail fair market value before theft or damage less salvage, unless Avis' repair costs plus the diminution of the car's value after repairs is less and you are not required by law to salvage the car, in which case, I will pay the latter amount. I will also pay loss of use based on reasonable downtime or as specified by law, plus a reasonable administrative fee determined by you or specified by law (except for theft where the car is not recovered), plus towing and storage charges, all of which are part of "The Loss". Whether or not I accept LDW, or if LDW is not permitted, I am responsible for the Loss if I or any additional driver authorized or not (1) abuse the car or violate prohibited use or operation; (2) drive recklessly or while under the influence of alcohol or a controlled substance; (3) fail to promptly report an accident to the police and Avis; (4) fail to complete an accident report; (5) obtained the car through fraud or misrepresentation; (6) use the car for an illegal purpose; (7) operate the vehicle off paved roads; (8) if damage is caused by natural causes; and (9) leave the car and fail to remove the keys or close and lock all doors, close all windows and the trunk and the car is stolen or vandalized. If my responsibility for loss or damage is covered by my own insurance or my charge card issuer, I will identify my insurer and policy number or card issuer and its insurer; I authorize you to collect the Loss directly from the insurer. I authorize you to collect the Loss from a third party responsible for the damage. You will refund any sum you collect above the Loss.

              12) Personal Accident Insurance (PAI)

              I have read and understand the summary in this Agreement which describes my option to purchase Personal Accident Insurance (PAI) in connection with each car rental from you and the Terms and Conditions of such insurance.
              I understand that a copy of the policy is available for inspection at the rental counter and that I may choose the PAI option by so indicating on the Enrollment Profile. I agree that my choice will apply to each rental that I make under Preferred Service except that I may change my option for future rentals by sending you a new Enrollment Profile indicating the changed option in writing. On any rental for which I have chosen the PAI option, I agree to pay the PAI charge in effect at time of rental for each full or partial day that I have the car. I understand that you have the right to change PAI charges from time to time and that I can be informed of the PAI charge in effect at time of rental by requesting this information from the reservation agent at the time I reserve the car.

              13) Personal Effects Protection (PEP)

              I have read and understand the summary in this Agreement which describes my option to purchase Personal Effects Protection Insurance (PEP) (where available) in connection with each car rental from you and the Terms and Conditions of such insurance. I understand that a copy of the policy is available for inspection at the rental counter and that I may choose the PEP option by so indicating on the Enrollment Profile. I agree that my choice will apply to all rentals that I make under Preferred Service except I may change my option for future rentals by sending you a new Enrollment Profile indicating the changed option in writing. On any rental for which I have chosen the PEP option, I agree to pay the PEP charge in effect at time of rental for each full or partial day that I have the car. I understand that you have the right to change PEP charges from time to time and that I can be informed of the PEP charge in effect at time of rental by requesting this information from the reservation agent at the time I reserve the car.

              14) Liability Protection

              a) Except in California and Texas, anyone driving the car as permitted by this Agreement will be protected against liability for causing bodily injury or death to others or damaging the property of someone other than the driver and/or the renter up to the minimum limits imposed by applicable law. Although you comply with the requirements of the financial responsibility laws applicable to vehicle owners, in California and Texas, this Agreement does not afford me or any other operator any insurance or protection against liability. The limit for bodily injury sustained by any one person includes any claim for loss of that person's consortium or services. Except where required by law to be primary, any coverage provided by you shall be excess over any applicable insurance available to me or any other driver from any other source, whether primary, excess, secondary or contingent in any way. Any such coverage will be provided by you according to the terms, and subject to all of the conditions, of a standard automobile policy including all requirements as to notice and cooperation on my part, which are hereby made a part of this Agreement. In the event that this coverage is extended by operation of law to anyone not permitted by this Agreement to drive the car, or to any person or instance where coverage is not intended to be afforded by this Agreement, the financial responsibility limits of the state or place in which the accident occurred shall apply. You can provide coverage under a certificate of self-insurance or an insurance policy, or both, as you choose. In any case, a copy of the policy and/or certificate will be available for my inspection at your main office. I understand that unless required by applicable law, you will not provide (A) coverage for fines, penalties, punitive or exemplary damages, (B) coverage for bodily injury to, or death of myself while not a driver, or any member of my family or the driver's family, (C) defense against any claim after applicable limits of coverage that you furnish are tendered, (D) supplementary no fault, non-compulsory uninsured or underinsured motorist coverage, and any other optional or rejectable coverage, and you and I reject all such coverages to the extent permitted by law. Where any of these coverages are required or implied by applicable law, the limits shall be the minimum required under applicable statute. There is no coverage in Mexico, unless special arrangements are made at the renting location for separate Mexican insurance.
              b) I also agree to indemnify you for any loss, liability or expense arising out of the use of the car that you insure which exceeds the limits of liability insurance provided above or which results from any unauthorized useor prohibited operation of the car. Where the law extends coverage to a person or instance where no coverage is intended to be afforded by this Agreement, anyone so protected will be responsible to indemnify you for all amounts that you are thus required to pay.
              c) Where permitted by law, I am rejecting uninsured motorist and all optional automobile insurance coverages for all rentals and under any policy of insurance or self-insurance in connection with this agreement, for myself and all other passengers of the rental cars. I understand that uninsured motorist coverage protects me and other passengers in a car for losses and damages suffered if injury is caused by the negligence of a driver who does not have any insurance to pay for losses and damages.
              d) Florida: In Florida, the renters/authorized drivers insurance is primary: pursuant to Florida Statute 627.7263 (2), the valid and collectible liability insurance and personal injury protection insurance of any authorized rental or leasing driver is primary for the limits of liability and personal injury protection coverage required by Sec. 324.021 (7) and 6327.736 Florida Statutes.
              e) Pennsylvania: REJECTION OF UNINSURED MOTORIST PROTECTION: I am rejecting uninsured motorist coverage under this rental or lease agreement, and any policy of insurance or self-insurance issued under this agreement, for myself and all other passengers of this vehicle. Uninsured coverage protects me and other passengers in the vehicle for losses and damages suffered if injury is caused by the negligence of a driver who does not have any insurance to pay for losses and damages.
              f) Michigan: Under Michigan law, Avis is liable for an injury caused by the negligent operation of the rented vehicle only up to the maximum amounts of $20,000 because of bodily injury to or death of one (1) person in any one (1) accident and $40,000 because of bodily injury or death of two (2) or more persons in any one accident, and only if the vehicle was being operated by the renter or other authorized driver or by the renter's spouse, father, mother, brother, sister, son, daughter or other immediate family member. The renter may be liable to Avis up to those amounts, and to injured persons for amounts awarded in excess of those amounts.
              g) Texas: Under Texas law, Avis is obliged to notify renters that their personal automobile liability insurance may provide coverage.
                15) Additional Liability Insurance (ALI) - UNITED STATES

                I have read and understand the summary in this Agreement which describes my option to purchase Additional Liability Insurance (ALI) (where applicable) in connection with each car rental from you and the Terms and Conditions of such insurance. I understand that a copy of the policy is available for inspection at the rental counter and that I may choose the ALI option by so indicating on the Enrollment Profile. I agree that my choice will apply to each rental I make under this Preferred Service, except that I may change my option for future rentals by sending you a new Enrollment Profile indicating the changed option in writing. On any rental for which I have chosen the ALI option, the coverage provided in paragraph 14 above shall be primary, and I agree to pay the ALI charge in effect at the time of rental for each full or partial day that I have the car. I understand that you have the right to change ALI charges from time to time and that I can be informed of the ALI charge in effect at time of rental by requesting this information from the reservation agent at the time I reserve the car.

                Texas Automobile Liability Insurance (ALI)

                If I accept ALI in Texas, I will be offered Texas Automobile Liability Insurance in the amount of $1,000,000 combined single limit and it will afford Primary Coverage along with $55,000 uninsured/underinsured motorist coverage and $2,500 Personal Injury Protection (where applicable). If I reject ALI coverage in Texas, I will not be afforded any liability insurance on your Texas rentals.

                Summary of Optional Coverages – UNITED STATES

                The following are the summaries only of these optional coverages and are subject to all of the terms, conditions, limitations and exceptions of the applicable insurance policies and the Avis Preferred Service Master Rental Agreement.

                Additional Liability Insurance (ALI)


                Coverage
                Primary coverage is provided to you and authorized operators for third party automobile liability claims in excess of the limits ordinarily provided under the Rental Agreement. Coverage is subject to the terms and conditions described under paragraph 14(a) of the Avis Preferred Service Master Rental Agreement, including all requirements of notice and cooperation. The provisions of the policy itself shall control at all times.

                Limits
                ALI will provide coverage for the difference between the liability limits provided under paragraph 14 of the Terms and Conditions of the Avis Preferred Service Master Rental Agreement and a maximum combined single limit of $1,000,000 per occurrence for bodily injury, including death, and property damage. In no event, where ALI applies, shall the combined limit of coverage provided by you and by ALI either exceed or be less than that amount.

                Exclusions
                All exclusions are set forth in the policy. These include (1) use of a car as prohibited by the Avis Preferred Service Master Rental Agreement, (2) use of
                a car obtained from Avis by fraud or misrepresentation, and (3) coverage excluded under paragraph 14(a) of the Terms and Conditions heretofore stated. Coverage does not apply in Mexico.

                Obtaining Coverage
                If you indicate "Accept" in the ALI box when completing the Avis Preferred Service Master Rental Agreement, coverage will be provided for the rental vehicle. The daily charge for this optional coverage varies between $8 per day and $11
                per day depending upon the state of rental, and is subject to change. Such daily charge is due for each full or partial rental day.

                Personal Accident Insurance (PAI)


                Coverage
                Coverage is provided for accidental death, medical expenses and ambulance expenses for injuries due to an accident. The renter is covered during the entire rental period. Passengers are also covered, but only for accidents occurring while they are riding or driving with the renter in the enclosed portion of the rental car.

                Benefits Renter Each Passenger
                Loss of life $ 175,000 $ 17,500
                Medical expenses up to $ 2,500 $ 2,500
                Ambulance expense $ 250 $ 250

                These benefits are payable without regard to any other benefits which may be due under any insurance policy, but are subject to change, and may vary in certain states.

                Exclusions
                This policy excludes coverage for injury or death resulting from use of a car in violation of Paragraph 9 of the Terms and Conditions of the Avis Preferred Service Master Rental Agreement and also injury or death which: (a) is intentionally self-inflicted; (b) results from any air travel; (c) results from committing or attempting
                to commit an assault or felony; (d) results from intoxicants or narcotics unless administered on the advice of a physician; or (e) results from suicide or attempted suicide while sane or insane.

                Filing a Claim
                In the event of a claim or any occurrence that may result in a claim, a written immediate notification should be given to Avis. A PAI claim form should be obtained from Avis and filed in accordance with the instructions found on the form.

                Obtaining Coverage
                If you indicate "Accept" in the PAI box when completing the Avis Preferred Service Master Rental Agreement, coverage will be provided during the rental period. The daily charge for this optional coverage is $3.00, but is subject to change. Such daily charge is due for each full or partial rental day. This charge varies in New York.

                Personal Effects Protection (PEP)


                Coverage
                Coverage is provided during each Preferred Service rental to cover personal effects accompanying the car renter en route and owned by and for the personal use of the car renter and members of the car renter's immediate family permanently residing in the same household who are traveling with the car renter.

                Limits
                Maximum coverage during each rental period is $600 per person. Total benefits for all persons in any single rental period are limited to $1,800. There is no deductible. In New York, maximum coverage during each rental period is $500
                per person. Total benefits for all persons in any single rental period are limited to $1,500. There is no deductible.

                Exclusions
                Personal Effects not covered include motorcycles; boats or motors; currency; coins; deeds; bullion; stamps; securities; tickets or documents. This policy also does not cover: loss outside the United States and Canada; mysterious disappearance; delay, loss of market, indirect or consequential loss of any kind; breakage of glass unless coincidental with other loss or damage insured by the policy; wear and tear, mechanical breakdown, or by processing or any work done on property, unless damage by fire or explosion ensues, then the direct damage caused by such fire or damage should be covered. Theft is covered only if reported to the police.

                Filing a Claim
                To file a claim, a PEP claim form should be obtained from Avis and filed in accordance with the instructions found on the form.

                Obtaining Coverage
                If you indicate "Accept" in the PEP box when completing the Avis Preferred Service Master Rental Agreement, coverage will be provided during the rental period. The daily charge for this optional coverage is $1.95, but is subject to change. Such daily charge is due for each full or partial rental day. This charge varies in New York.

                Summary of Optional Coverages – CANADA

                The following is a summary only of the optional coverages and is subject to all of the terms, conditions, limitations and exceptions of the applicable insurance policies, which are available for inspection, and the Avis Preferred Service Master Rental Agreement.

                Coverage - PEP

                Coverage is provided for loss of personal belongings in a rental vehicle from any external cause, except as excluded, occurring during the rental period. All such losses must be reported to the police and there is a limit of $500 per insured person and a policy limit of $1,500. The policy has a $25 per claim deductible and contains other terms, conditions and exclusions.

                Coverage - PAI

                Coverage is provided for accidental bodily injuries sustained in an accident independently of all other causes. The renter is covered during the entire rental period. Passengers are also covered, but only for accidents occurring while they are riding or driving with the renter on fixed seats in any vehicle, specified in the Rental Agreement (including boarding or alighting therefrom). The aggregate limit of Liability for which the Insurance Company shall be liable is $250,000 for all losses arising out of any one accident under Section A. Note: If a Rental Agreement is signed by more than one person, only the individual whose signature first appears on the Rental Agreement shall be the insured person.

                Section A

                Schedule of Benefits Renter Passenger
                Accidental Death $100,000 $10,000
                Loss of both hands, both feet or both eyes $100,000 $10,000
                Loss of one hand and one foot $100,000 $10,000
                Loss of one hand and one eye or one foot and one eye $100,000 $10,000
                Loss of speech and hearing $100,000 $10,000
                Loss of one arm or one leg $75,000 $7,500
                Loss of one hand, one foot or one eye $66,667 $6,667
                Loss of speech or hearing $50,000 $5,000
                Loss of thumb and index finger of one hand $33,333 $3,333
                Loss of hearing in one ear $16,667 $1,667
                Quadriplegia $12,500 $1,250
                Paraplegia/Hemiplegia $6,250 $625

                Section B
                In the event of accidental death and/or dismemberment covered under the policy, underwriters will pay up to $500 as a repatriation expense (transportation to location of permanent residence).

                Exceptions
                This insurance does not cover any loss resulting from:
                1) The use, the operation, or the driving of the vehicle:
                a) While the vehicle operator is under influence of intoxicating liquor or drugs;
                b) For the transporting of persons or property for hire or for any illegal purpose;
                c) By any person in violation of law as to age, or by any person who has given to the Lessor (the car rental company) a fictitious name or false age or address;
                d) In any race, speed test or contest.
                2) Coverage also excludes:
                a) A suicide or any attempt there at;
                b) Intentionally self-inflicted injuries;
                c) Illness, disease, normal pregnancy or resulting childbirth or miscarriage, and bacterial infection except bacterial infection of an accidental bodily injury, or if death results, from the accidental ingestion of a substance contaminated by bacteria;
                d) Any act of declared war or undeclared war;
                e) Accident occurring while passenger on, or operating, or serving as a member of the crew of any aircraft.

                How to Claim
                Payments for accidental death will be payable to the estate of the person insured. In the event of a claim or any occurrence which may result in a claim, a written immediate notification should be given to Avis and mailed to Chubb Insurance Company of Canada, One Financial Place, 1 Adelaide St. East, Toronto, Ontario, Canada M5C 2V9. A claim form should be obtained from Avis and filed in accordance with the instructions found on the form.


                3) The use, the operation, or the driving of the vehicle:
                a) While the vehicle operator is under influence of intoxicating liquor or drugs;

                16) Payment

                I agree to pay upon demand:
                a) All rates, charges, (including those applicable to miscellaneous services and equipment) then in effect, plus applicable taxes, which apply to the car I rent and drive out under Preferred Service for the period of the rental. I understand that I can be informed of the amounts of all such rates, charges and taxes by verbally requesting such information at time I make a reservation for the car.
                b) Charges for damage to the car in accordance with paragraph 11.
                c) Charges for LDW option, (where available) if accepted, in accordance with paragraph 10.
                d) Charges for PAI option, (where available) if accepted, in accordance with paragraph 12.
                e) Charges for PEP option, (where available) if accepted, in accordance with paragraph 13.
                f) Charges for ALI option, (where available) if accepted, in accordance with paragraph 15.
                g) Fuel Service Charge – if applicable – as described in paragraph 17.
                h) Collection Expenses – as described in paragraph 20.
                i) Fines and Expenses – as described in paragraph 21.

                I agree that all charges will be billed to the credit card designated by me and that my signature on the Enrollment Profile and Master Rental Agreement will be deemed to have been made on the applicable credit card voucher.
                I understand that all charges are not final and are subject to audit and to recalculation. I'll pay any undercharges and I'll receive a refund of any overcharges you discover upon review. I authorize any such credits or additional charges to be made by the method of payment designated on my Enrollment Profile.

                17 Fuel Service Charge

                Most Avis rentals come with a full tank of gas, but that is not always the case. There are three refueling options:
                1) If you do not purchase fuel from Avis at the beginning of your rental and you return the car with at least as much fuel as was in it when you received it, you will not pay Avis a fuel and service charge.
                2) If you do not purchase fuel from Avis at the beginning of your rental and you return the car with less fuel than was in it when you received it, Avis will charge you a Fuel and Service Charge at the applicable per-mile or per-gallon rate specified on the rental document.
                a) The per-mile rate is used if you do not buy fuel during the rental. To calculate this amount, Avis multiplies the number of miles driven, as shown on the car’s odometer, times the per-mile rate shown on the rental document.
                b) The per-gallon rate is used if you buy fuel during the rental but the tank is not as full when you return the car as when you received it. To calculate this amount, Avis multiplies the number of gallons needed to refill the fuel tank to the level it was at when you received the car (by reading the factory installed gauge, rounded down to the nearest 1/8 of a tank), times the per-gallon rate shown on the rental document. Although two methods are used for ease of calculation, the per-mile and per-gallon rates produce approximately the same result.
                3) If you choose to purchase fuel from Avis at the beginning of your rental by selecting the gas service option, you will be charged as shown on the rental document for that purchase. If you choose this option, you will not incur an additional fuel and service charge, but you will not receive any credit for fuel left in the tank at the time of return. The per-gallon cost of the gas service option will always be lower than the fuel and service charge. But if you elect the gas service option you will not receive credit for fuel left in the tank at the time of return. The cost of refueling the car yourself at a local service station will generally be lower than the fuel and service charge or the gas service option. However, the fuel and service charge and the gas service option allow for the convenience of not having to stop and refuel the car prior to return.

                18 Credit Card Issues

                I have been informed that my credit, up to an amount of the estimated total charges due under this Agreement based on my representation about this rental, may be set aside or reserved by the card issuer of one of the two charge cards which I have listed in my Enrollment Profile for payment of my car rental bills. I understand that you will bill the card issuer according to the order of my selected billing priority as stated on the Enrollment Profile. I consent to the reservation or setting aside of that estimated total amount at the time of commencement of the rental. Avis may receive card number information from the financial institution that issued your charge card. Should you not want this information sent to Avis, please advise Avis in writing at 300 Centre Pointe Drive, Virginia Beach, VA, 23462.

                If you use a credit or charge card that is issued by a financial institution outside of the United States and is billed to you in a currency other than U.S. Dollars, the full amount of your charge will be converted to the card account’s billing currency unless you submit a written request to have the currency conversion performed by your card issuer. The conversion will be based on a conversion rate published by Reuters and will incorporate a processing charge no higher than 3% applied to all amounts relating to this transaction. This charge will replace the currency conversion processing charge applied by your card issuer.

                19 Property Left in Car

                You are not responsible for loss or damage to any property in or on the car, in any service vehicle, on your premises, or received or handled by you, regardless of whom is at fault. I'll be responsible to you for all claims made by others for such loss or damage.

                20 Collections

                All charges, fees and expenses, including payment for loss or damage to the car, are due at your demand. If I do not pay all charges when due, I agree to pay a late charge of 1 1/2% per month (or as permitted by law), on the past due balance. I will pay any collection costs, including a service charge for any check which is not honored by a financial institution and your reasonable attorney's fees. If I don't pay any amount when due, if the law permits, you may contact me or my employer at my place of business about payment.

                21 Fines and Expenses

                I'll pay all fines, court costs and recovery expenses for parking, traffic and other violations, including storage liens and charges, with respect to the use of the car while on rental to me, unless due to your fault.

                22 OnStar System

                In the event a rental vehicle is equipped with the OnStar System, I acknowledge that the OnStar System utilizes Global Positioning Satellites and Cellular Phone Technology for emergency location and, on certain systems, concierge services. I further acknowledge that OnStar operates only within the 48 contiguous United States, Alaska, Hawaii, and Canada and is limited by the vehicle’s operating range of a cellular communications provider, subject to cellular transmission limitations caused by atmospheric or topographical conditions and that OnStar may also be limited by the electrical system design and architecture of the vehicle. I also acknowledge that OnStar will not function if the vehicle’s battery is discharged or disconnected and OnStar may be rendered inoperative if satellite systems are obstructed and/or inoperative. I acknowledge all of the limitations of OnStar as listed above.

                I further expressly authorize the use of OnStar’s safety and security features for automatic crash notification and emergency assistance location services, remote vehicle diagnostics, roadside assistance, stolen vehicle tracking, remote door unlock, and automatic airbag deployment notification. In addition, when services are equipped, I authorize the use of OnStar’s premium convenience features that include concierge services, navigational route support, and ride assistance. Any and all communications utilizing the OnStar System will be deemed confidential unless the disclosure of such information is required in emergency situations, vehicle breakdowns or as may otherwise be required by law.

                I agree to release and hold you harmless for any OnStar System failures.


                23 Global Positioning Satellite (GPS)

                At various locations, Avis will equip the rental car with Global Positioning Satellite Systems (GPS) for your use and convenience at an additional daily charge. Avis will not and does not use Global Positioning Satellite Systems (GPS) to track or locate vehicles, other than those that are reported lost or stolen.

                24 General Provisions

                a) I represent that all the information on the Enrollment Profile is true, accurate, and complete. In the event that any of such information is not true, accurate or complete in any respect, I agree that you have the right to terminate this Agreement and my enrollment in Preferred Service with or without notice to me.
                b) I agree to notify you in writing of any change in my mailing address, driver's license number and expiration date, or the status of my driver's license due to suspension, revocation or restriction of my driving privileges, employer and business address, credit identification or other information provided by me on the Enrollment Profile. I further agree to indemnify and hold you harmless from any loss, liability or expense arising out of my failure to so notify you or which results from non-disclosure by me of a change in any of the information previously provided by me to you to induce you to enter into this Agreement.
                c) I agree that I will be responsible for unauthorized repairs. I understand that you will not reimburse me for authorized repairs, if applicable, without receipts.
                d) I understand that it is my responsibility to comply with all applicable seat belt and child restraint laws.
                e) I understand that in no event shall I be deemed to be an agent, servant, or employee of yours in any manner for any purpose whatsoever.
                f) I agree that you do not waive any rights under this Agreement except in writing signed by your officer, or authorized representative.
                g) I agree that you have the right, in your sole discretion, to terminate Avis Preferred Service or my participation in the service at any time upon written notice to me or without notice after two years of rental inactivity. Any written notice will be presumed to be received when mailed to my address on the Enrollment Profile or such other address as I may have subsequently provided to you.
                  25 Participating Preferred Service Locations

                  I understand that the locations where Avis Preferred Service is available can change from time to time without notice to me and that I can be informed of the specific Avis locations participating in the Program by requesting this information from the reservation agent at the time I reserve the car. I further understand that I will be required to follow standard Avis rental procedures at locations not offering Preferred Service at the time of rental.


                  Notices About Loss Damage Waiver (LDW) - UNITED STATES

                  The following section meets certain state requirements for disclosure. Car renter may be designated as "You" or "Your."

                  Indiana: Avis offers an option, for an additional daily charge, to relieve your responsibility for loss or damage to the car. If you chose not to purchase the optional LDW, you are responsible for loss or damage, including loss of use, at Avis repair cost for parts, paint and labor (inclusive of discounts extended to Avis), up to the current fair market value if the car is stolen or Avis determines the car is beyond repair. Even if you elect to purchase the LDW option, you may be responsible for loss or damage under certain prohibited events. Check item #11 herein entitled "Damage to the Car". Read the list of prohibited events in item #11 of the Terms and Conditions, including exclusions from LDW. Determine if your own insurance affords coverage for loss or damage, the limit of coverage and a deductible. Your own insurance may cover all or part of your financial responsibility for collision damage and the amount of the deductible. You should check with your insurance carrier to find out about your coverage.

                  Connecticut and Texas: The renter's personal automobile insurance policy may cover collision, damage, fire, theft and personal injury incurred while using a rental motor vehicle. The annualized rate for the LDW is the daily rate times 365 days. Read the list of prohibited events in Item #11 of the Terms and Conditions, including exclusions from LDW. In Texas, the Texas personal automobile insurance policy provides coverage for the legal liabilities of the policyholder in connection with the loss of or damage to a rented vehicle except for damages caused intentionally. Loss damage waiver is not insurance. In Texas and in Connecticut, the purchase of loss damage waiver is not mandatory.

                  Hawaii: LDW Notice: Avis offers an option for an additional daily charge ($11.99- $19.99, depending on car group, rented in Hawaii) to relieve your responsibility for loss of or damage to the car. If LDW is not accepted, you are responsible for loss or damage, including loss of use, at Avis repair costs for parts, paint and labor up to a maximum of the current fair market value if the car is stolen or Avis determines the car is beyond repair. Even if you accept LDW, you may be responsible for loss or damage under certain prohibited events. Check your Rental Agreement or Item #11 herein entitled "Damage to the Car". Read the list of prohibited events in Item #11 of the Terms and Conditions, including exclusions from LDW. Determine if your own insurance affords coverage for loss or damage, the limit of coverage and a deductible. Your own insurance may cover all or part of your financial responsibility for collision damage and the amount of the deductible. You should check with your insurance carrier to find out about your coverage.

                  California and Nevada: You are responsible for loss or damage to the rented vehicle even if someone else caused it or the cause is unknown. You are responsible for the cost of repair up to the value of the vehicle, loss of use where allowed by law, and towing, storage, and impound fees. Your own insurance may cover all or part of your financial responsibility for the rented vehicle. Check with your insurance company to find out about your coverage. Avis will not hold you responsible if you buy LDW, but LDW will not protect you for loss or damage under certain prohibited events. Read the list of prohibited events in Item #11 of the Terms and Conditions, including exclusions from LDW. The daily cost of optional LDW in California is either $9.00 or $15.00 or a fair market rate based expressly upon the MSRP of the vehicle as set forth by California law and $15.00 in Nevada, per every day. In California and Nevada, the purchase of LDW is not mandatory.

                  Virginia, Maryland and Kansas: This contract offers, for an additional charge, a LDW to cover your responsibility for loss or damage to the vehicle. Before deciding whether to purchase LDW, you may wish to determine whether your own vehicle insurance affords you coverage for loss or damage to the rental vehicle and amount of the deductible under your own insurance coverage. The purchase of this loss damage waiver is not mandatory and may be declined. Maryland residents holding auto insurance covering collision damage have automatic coverage for collision damage to rental cars rented for 30 days or less.

                  Missouri and Iowa: This contract offers, for an additional charge, a LDW to cover your responsibility for loss of or damage to the vehicle. Before you decide whether to purchase LDW, check to determine whether your own vehicle insurance affords you coverage for loss of or damage to the rental vehicle and the amount of the deductible under your own insurance coverage. The purchase of LDW is not mandatory and may be declined.

                  Colorado: This contract offers, for an additional charge, a LDW to cover your responsibility for loss of or damage to the vehicle. You are advised not to accept this waiver if you have rental vehicle coverage provided by certain gold or platinum credit cards or insurance on your own vehicle. Before deciding whether to purchase the LDW, you may wish to determine whether your own vehicle insurance affords you coverage for loss or damage to the rental vehicle and the amount of the deductible under your own insurance coverage. The purchase of this LDW is not mandatory and may be declined.

                  Louisiana: If you have collision coverage under your own automobile insurance policy written in Louisiana, your collision coverage automatically extends to rental motor vehicles pursuant to R.S.22:1406(F). Even if you are not a Louisiana insured renter, the purchase of loss damage waiver is not mandatory and may be declined. This contract offers, for an additional charge, a loss damage waiver to cover your responsibility for damage to the vehicle. Before deciding whether to purchase the loss damage waiver, you may wish to determine whether your own automobile insurance affords you coverage for damage to the rental vehicle and the amount of the deductible under such coverage.

                  Minnesota Consumer Protection: Under Minnesota law, a personal automobile insurance policy issued in Minnesota must cover the rental of any motor vehicle against damage to the vehicle and against loss of use of the vehicle. Therefore, purchase of any LDW or similar insurance affected in this rental contract is not necessary if your policy was issued in Minnesota.

                  Massachusetts: This contract offers, for an additional charge, a collision damage waiver to cover your financial responsibility for damage to the rental vehicle. Your personal automobile insurance may already cover you for damage to a rental car. The purchase of a collision damage waiver is optional and may be declined.

                  For Massachusetts drivers: If the commonwealth adopts a law, regulation or legally binding policy that requires private passenger automobile insurance policies approved for sale in the commonwealth to extend comprehensive coverage to rental vehicles, then the disclosure notice which follows shall apply. If you have an automobile policy on your personal vehicle with coverage for collision, your policy will cover collision damage to a rental vehicle less the deductible on your policy. Drivers who hold policies in other states should check with their insurance agents to determine whether their policies extend to rental vehicles.

                  Illinois: This contract offers, for an additional charge, a collision damage waiver to cover your financial responsibility for damage to the rental vehicle. The purchase of a collision damage waiver is optional and may be declined. You are advised to carefully consider whether to sign this waiver if you have rental vehicle collision coverage provided by your credit card or collision insurance on your own vehicle. Before deciding whether to purchase the collision damage waiver, you may wish to determine whether your own vehicle insurance affords you coverage for damage to the rental vehicle and the amount of deductible under your own insurance coverage.

                  In the event you elect not to purchase the Loss Damage Waiver, you may be held responsible for actual damage to the rental vehicle not to exceed $10,500 from 6/1/02 through 5/31/2003 and an additional $500 each year thereafter. The year running from 6/1 and ending 5/31.

                  If the vehicle is stolen, you may be responsible for up to $2,000 unless you failed to exercise ordinary care while the vehicle was in your control or if you aided
                  or abetted in the theft of the vehicle, in which case you will be responsible for the fair market value of the vehicle.

                  New York: Effective February 24, 2003, this contract will offer, for an additional charge, optional vehicle protection to cover your financial responsibility for damage or loss to the rental vehicle. The purchase of optional vehicle protection is optional and may be declined. You are advised to carefully consider whether to purchase this vehicle protection if you have rental vehicle collision coverage provided by your credit card or your vehicle insurance affords you coverage for damage to the rental vehicle and the amount of deductible under such coverage.

                  The Daily Rate
                  The additional daily charge for the optional vehicle protection is either $9.00 per day or $12.00 per day based on the manufacturer’s suggested retail price of the car.
                  If you rent the car for 2 days or more, you may void the optional vehicle protection within the first 24 hours by personally bringing the car back to an Avis location for inspection and signing a cancellation notice.

                  Right To Inspect
                  Failure to completely and accurately fill out and return an incident report within 10 days of receipt of notice may make the authorized driver liable for damages sustained to the rental vehicle. EXCEPT where the damaged vehicle is deemed to be a total loss and subject to salvage, the authorized driver or his or her insurer has 72 hours from the return of the vehicle to notify the rental vehicle company that he/she wishes to inspect the damaged vehicle. The inspection must be completed within 7 business days of the return date of the vehicle. If the authorized driver or his/her insurer does not request this inspection within the 72-hour period, the authorized driver or his/her insurer will be deemed to have waived this right. If the rental vehicle company determined the damaged vehicle to be a total loss and subject to salvage, such 72-hour period for notification or waiver of the wish to inspect the damaged vehicle shall not apply, and such right to inspect the damaged vehicle shall expire 10 business days from the authorized driver’s receipt of this notice from the rental vehicle company at the return of the vehicle or receipt of the first mailing of this notice in the event of return of the vehicle by automation or after hours. Upon request of the authorized driver or his/her insurer, we will provide a copy of our estimate of the costs of repairing the damaged motor vehicle.

                  Prohibited Practices
                  New York State law prohibits the following practices by rental vehicle companies based on race, color, ethnic origin, religion, disability, sex, marital status or age:
                  (1) Refusal to rent
                  (2) The imposition of any additional charge (except where the renter is under the age of 25).
                  (3)
                  In addition, it is unlawful for any rental vehicle company to refuse to rent a vehicle solely on the requirement of ownership of a credit card.

                  If you elect to purchase the optional Loss Damage Waiver, it will be deemed void if the damages to the Avis vehicle result from any of the following: intentional, willful, wanton or reckless conduct; operation while impaired or intoxicated; providing materially false or fraudulent information when entering into the rental agreement; commission of a crime; use of the vehicle to carry person or property for hire; use of the vehicle to push or tow anything; engaging in a speed contest; operating off-road; use of the vehicle for driver training; operation by person other than an authorization driver (excluding duly licensed parent or child over the age of eighteen (18) permanently residing in the same household or parking garage valets/attendants for compensation in the normal and ordinary course of employment); unauthorized operation outside the continental United States; and failure to provide notice of your accident in a timely fashion pursuant to the Law of the State of New York.

                  Rhode Island: This contract offers, for an additional charge, a collision damage waiver to cover your responsibility for damage to the vehicle. Before deciding whether to purchase the collision damage waiver, you may wish to determine whether your own automobile insurance affords you coverage for damage to the rental vehicle and the amount of the deductible under your own insurance coverage. Read the collision damage waiver disclosure provision contained in the rental agreement before signing the rental agreement. The purchase of collision damage waiver is not mandatory under this contract. Notice about Liability for damage to the Rental Car: The State of Rhode Island requires us to provide the following information about your liability for damage to the rental car and the purchase of a damage waiver. Insurance or Credit Card Coverage: Liability for any damage to the rental vehicle may be covered by your personal insurance policy or credit agreement. Check your insurance policy or credit card agreement about coverage. Damage Waiver Coverage: A damage waiver is not insurance coverage. You do not have to purchase the Collision Damage Waiver. You can decline it. If you purchase a damage waiver, we will waive our right to hold you or any authorized driver liable for damage. Even if you buy the damage waiver, you and any authorized driver will remain liable for damage if any of the following apply: (1) damage or loss caused intentionally, willfully or wantonly by an authorized driver; (2) damage or loss occurring while an authorized driver operates the rental vehicle while legally intoxicated or under the influence of any illegal drug or chemical as defined or determined under the law of the state in which the damage occurred; (3) damage or loss caused while an authorized driver is engaging in any speed contest; (4) damage or loss caused while an authorized driver is using the vehicle to push or tow anything or using the vehicle to carry persons or property for hire, unless expressly authorized in the rental agreement; (5) damage or loss incurred while an authorized driver is driving outside the United States or Canada, unless expressly authorized in the rental agreement; (6) damage or loss incurred while the vehicle is driven, with the renter’s permission or accession, by anyone other than an authorized driver; (7) damage or loss incurred after the private passenger automobile was rented or an authorized driver was approved as a result of fraudulent information provided to the rental company; and (8) damage or loss incurred as a result of commission of a felony by an authorized driver.

                  Warning Notices for Rentals in:


                  Arizona: It shall be a violation of Arizona revised statute 13-1806 if this vehicle is not returned within 72 hours of the specified date and time and you shall be subject to a maximum fine of $150,000 and/or maximum imprisonment of 1.875 years. Cars shall not be driven into Mexico.

                  District of Columbia: Warning – failure to return any rented vehicle in accordance with the terms of this Rental Agreement may result in criminal penalty of up to 3 years in jail.

                  Washington: Warning – failure to promptly return this vehicle on the date indicated may result in criminal prosecution under RCW 9.45.062.

                  Notice:
                  Florida: Dade County – You must be provided with a local road map with each rental. Your signature on the Master Rental Agreement acknowledges receipt of that map, therefore you need not sign for it at time of rental.


                  Australia Terms and Conditions


                  Acknowledgment

                  I acknowledge that each rental by me will be governed by the Terms & Conditions applicable to the state or country of rental and that those Terms & Conditions will be construed in accordance with the laws of that state or country and I hereby submit to the non-exclusive jurisdiction of the courts of that state or country.

                  1 About your Rental Agreement
                      1.1 The Worldwide Master Rental Agreement made between You and Avis comprises:
                      - these Terms and Conditions;
                      - the original (and any subsequent) Enrolment Profile that You complete and sign; and
                      - each Rental Document.
                      1.2 The Worldwide Master Rental Agreement (including clauses 5 to 14 of these Terms and Conditions) covers each rental of a Vehicle made by You under the Avis Preferred Service Program.
                      1.3 These Terms and Conditions prevail (to the extent of any inconsistency) over any separate agreement You may sign or make with Avis.
                      1.4 Avis may change these Terms and Conditions from time to time. Avis will inform You in writing of any changes, and those changes will apply to the next rental You make after Avis has sent You that written notice.
                      1.5 Avis will not waive any of its rights under the Worldwide Master Rental Agreement, except in writing signed by an officer or authorised representative of Avis.
                      1.6 If any term or condition is prohibited by law in a jurisdiction covering a rental, that term is, in that jurisdiction, ineffective to the extent of the prohibition.

                  2 Interpreting your Rental Agreement

                  In these Terms and Conditions:
                  "Agreement" means the Worldwide Master Rental Agreement referred to in clause 1.1 governing the Program; "Authorised Driver" means:
                      - An additional driver who signs the Additional Drivers Form or Rental Document;
                      - Your spouse; or
                      - Your employer or a fellow employee, if either are engaged in activities that are incidental to your business duties;

                  Your business duties;

                  "Avis" means W.T.H. Pty Limited ABN 15 000 165 855 trading as “Avis Australia” or, where applicable, an independent Avis Rent A Car System licensee;
                  "ER" means Excess Reduction, an option which is described in clause 11.5;
                  "PAI" means the Personal Accident Insurance option set out in the PAI/PEB Policy;
                  "PAI/PEB Policy" means the insurance policy issued to Avis by a registered insurer, the terms of which govern PAI and PEB (You should receive a copy of the PAI/PEB Policy with these Terms and Conditions – if You do not have a copy, please ask Avis for one);
                  "PEB" means the Personal Effects and Baggage Insurance option set out in the PAI/PEB Policy;
                  "Program" means the Avis Preferred Service Program referred to in clause 1.2;
                  "Rental Document" means the document issued by Avis to You when a Vehicle is rented to You and which sets out the Vehicle’s details and the fees and charges applicable to that rental;
                  "Rental Period" means, in respect of each rental of a Vehicle, the period commencing when You receive the keys to the Vehicle from an Avis employee or agent and ending on the date that You return (or are regarded as returning under clause 9.3) the Vehicle to Avis;
                  "Substitute Vehicle Insurance" means a policy of motor vehicle insurance held by You or an Authorised Driver which covers You or the Authorised Driver while You or they use the Vehicle as a substitute for the vehicle insured under that policy;
                  "Vehicle" means any vehicle rented by You under the Program (or any substitute vehicle), and includes its parts, components, accessories and contents supplied by Avis;
                  "You" or "Your" refers to the person who has signed the Enrolment Profile referred to in clause 1.1 and with whom the Agreement is made.

                  3 Your participation in the program

                  3.1 (a) The information provided on any Enrolment Profile about You must be true, accurate, complete
                          and up to date. You acknowledge that Avis will rely on such information to enter into the Agreement.
                  (b) You must notify Avis in writing if You wish to change Your selection of the following options:
                  (1) PAI or PEB (see clause 15), or
                  (2) ER (see clause 11.5).
                  3.2 You indemnify Avis for any loss, liability or expense arising from Your failure to comply with clause 3.1.
                  3.3 Avis may alter any of the fees or charges payable under the Agreement at any time without notice to You. You can be informed of the charges and fees by asking at the time of reservation or at the rental counter. You agree that You must pay all charges and fees whether or not You have asked about them.
                  3.4 Any notice sent to You by Avis will be deemed to have been received by You within three days of Avis having mailed it to the address shown on Your Enrolment Profile.
                  3.5 (a) Avis may change the locations from where the Program is available from time to time and without
                          notice to You. You may find out which Avis locations participate in the Program by asking when You reserve a Vehicle.
                  (b) You will be required to follow standard Avis rental procedures at locations not participating in the Program at the time of rental. PAI and PEB may not be available at those locations.
                  3.6 Avis may terminate the Agreement and Your enrolment in the Program at any time if You or an Authorised Driver breach these Terms and Conditions.

                  4 Making a Reservation

                  For each rental, You must make Your reservation at least 24 hours before Your chosen time of rental, and inform the reservation agent that the reservation is for a Preferred Service rental.

                  5 Driver

                  You agree and acknowledge that:
                  (a) only You or an Authorised Driver will drive the Vehicle, unless Avis has otherwise agreed in writing;
                  (b) within the three years prior to the date of renting the Vehicle, neither You nor any Authorised Driver will have been convicted of an offence relating to driving a vehicle:
                  (1) Under the influence of alcohol or drugs; or
                  (2) With a blood alcohol level over any legal limit;
                  (c) You and any Authorised Driver are for a rental:
                      (1) Licensed to drive the Vehicle, and have been so licensed to drive for a period of 12 months or longer (excluding any time under a learner's permit or a provisional licence); and
                  (2) Permitted by law to operate the Vehicle in the place of rental.

                  6 Where You Can and Cannot Drive the Vehicle

                  6.1 You and any Authorised Driver must only use the Vehicle on a road which is properly formed and constructed as a sealed, metalled or gravel road.
                  6.2 You and any Authorised Driver must not drive or take the Vehicle:
                  (a) to Kangaroo Island or Fraser Island;
                  (b) into or out of the Northern Territory, Tasmania or to any points in Western Australia north of Carnarvon;
                  (c) in Queensland:
                  (1) Beyond Chillagoe or Georgetown in a westerly direction;
                  (2) If the Vehicle is a passenger vehicle or truck, beyond Cape Tribulation or Laura in a northerly direction;
                  (3) If the Vehicle has four wheel drive, beyond Cooktown or Laura in a northerly direction;
                  (d) above the snow line in Tasmania, New South Wales and Victoria (being Jindabyne in New South Wales and Bright in Victoria) from the beginning of June until the end of September; and
                  (e) on beaches or through streams, dams, rivers or flood waters.

                  7 Use of the Vehicle

                  7.1 You and any Authorised Driver must:
                  (a) not allow the Vehicle to be used for any illegal purpose, race, contest or performance test of any kind;
                  (b) not allow the Vehicle to be used to tow or push anything;
                  (c) not carry more passengers than may be properly accommodated by the seat belt restraints provided in the Vehicle, or carry a greater load than that for which it was built;
                  (d) not be under the influence of alcohol, drugs or have a blood alcohol content that exceeds the legal limit in the State or Territory in which the Vehicle is driven;
                  (e) not allow the Vehicle to be used to carry passengers for payment of any kind;
                  (f) not use the Vehicle when it is damaged or unsafe;
                  (g) not use the Vehicle to transport goods, except in compliance with all necessary approvals, permits, licences and government requirements (to be obtained at Your cost) and in accordance with the Vehicle manufacturer's and Avis’ recommendations;
                  (h) not, without Avis’ prior written consent, use the Vehicle to carry any inflammable substance which has a flash point under 22.8C or any other explosive or corrosive substances; and
                  (i) not use the Vehicle in contravention of any law.

                  7.2 You must pay for any unauthorised repairs to the Vehicle and for all parking and traffic infringements in respect of the Vehicle during the Rental Period.

                  8 Maintenance, Security and Safety

                  8.1 You and any Authorised Driver must:
                  (a) maintain all of the Vehicle’s engine oils and engine coolant levels to the manufacturer’s specifications;
                  (b) keep the Vehicle locked and the keys under Your or the Authorised Driver’s personal control at all times; and
                  (c) comply with any applicable seat belt and child restraint laws.

                  8.2 You must not have repairs to the Vehicle carried out unless Avis authorises You to do so. Avis will only reimburse You for the cost of such repairs if You keep and produce to Avis the original receipts for those repairs.

                  9 Return of Vehicle

                  9.1 You must return the Vehicle to Avis:
                  (a) to the place, on the date and by the time shown on the Rental Document;
                  (b) in the same condition as it was at the commencement of the Rental Period, fair wear and tear excepted.

                  9.2 If You return the Vehicle to a location other than that shown on the Rental Document, a "one-way fee" may apply. If a "one-way" fee applies, You must pay it at the end of the Rental Period. (A "one-way fee" may apply even if it is not shown on the Rental Document.)
                  9.3 If You return the Vehicle to an Avis location which is not open for business at the time, You will be deemed by Avis to have returned the Vehicle when that location next opens for business. The rental charges will continue
                  until that location next opens for business. You must pay all additional rental charges.

                  9.4 If:
                  (a) You return the Vehicle on a date, or at a time, or to a place other than that shown on the Rental Document; or
                  (b) any special conditions set out in the "Rates" section on the Rental Document are breached, the rates shown on the Rental Document will not apply and You must pay the Avis standard rate for the Vehicle for the Rental Period.

                  9.5 Avis may request the immediate return of the Vehicle, or Avis may re-take the Vehicle without notice, if Avis suspects that:
                  (a) You may have breached a term or condition of the Agreement; or
                  (b) it is likely that damage to the Vehicle, or injury to persons or property may occur; or
                  (c) the Vehicle will be involved in an industrial dispute; and You must also pay Avis any cost it incurs as well as all costs and charges under the Agreement.

                  10 Fuel
                  If You do not select the Prepaid Fuel Option (where available), and You return the Vehicle with less fuel than it had when You rented it, You must pay the Fuel Service Charge per litre as set out on the Rental Document.

                  11 Loss Damage Waiver, Damage and Loss of Property
                  11.1 Subject to this clause 11, You are liable:
                  (a) for the loss of, and all damage to, the Vehicle; and
                  (b) for all damage to the property of any person:
                  (1) which is caused or contributed to by You or an Authorised Driver; or
                  (2) which arises from the use of the Vehicle by You or an Authorised Driver.

                  Remember that references to the "Vehicle" include all of its parts, components, accessories and contents (see the definition of "Vehicle" in clause 2).

                  11.2 Subject to clause 11.3, if You accept the Loss Damage Waiver option on the Rental Document at the commencement of the Rental Period (or it is included in Your rate) and, where applicable, You pay the excess shown on the Rental Document for each separate event involving damage to or loss of the Vehicle or for each separate event involving damage to the property of any third party which is caused by the use of the Vehicle by You or an Authorised Driver, Avis:
                  (a) waives Your liability under clause 11.1 for damage to the Vehicle or loss of the Vehicle; and
                  (b) will ensure that You and any Authorised Driver are entitled to be indemnified under a policy of liability insurance provided by a registered insurer for Your and their legal liability to a third party for damage to the property of that third party which is caused by the use of the Vehicle by You or an Authorised Driver. Loss Damage Waiver is subject to You and any Authorised Driver complying with the terms and conditions of the Agreement.

                  11.3 You must always pay, and clause 11.2 does not cover:
                  (a) the excess shown on the Rental Document if there is damage to or loss of the Vehicle or if there is damage to the property of any third party;
                  (b) the cost of rectifying any tyre damage not attributable to normal wear and tear;
                  (c) the cost of repairing any damage caused deliberately or recklessly by:
                  - You;
                  - any other driver of the Vehicle; or
                  - any passenger carried during the Rental Period;
                  (d) the cost of repairing any damage to the Vehicle or to third party property caused by a breach of the Agreement or any applicable law;
                  (e) the cost of repairing overhead or roof damage caused by, but not limited to, contact between the Vehicle and objects overhanging or obstructing the path of the Vehicle;
                  (f) the cost of repairing any water damage to the Vehicle or any underbody damage, and any resulting damage from that underbody damage, to the Vehicle;
                  (g) the cost of repairing any damage to the Vehicle, regardless of the cause, when no other Vehicle is involved.
                  11.4 For the purposes of this clause 11, the amount You must pay for any damage or repair may be reasonably determined by Avis and includes:
                  (a) the cost of repairs to the Vehicle or the market value of the Vehicle at the time of the loss or damage, whichever is the lesser;
                  (b) appraisal fees;
                  (c) towing, storage and recovery costs;
                  (d) a reasonable administrative fee; and
                  (e) a per day loss of use fee based on the estimated downtime of the Vehicle.

                  11.5 Excess:
                  (a) You are liable for the amount of the excess shown on the Rental Document for each separate event involving damage to or loss of the Vehicle or if there is damage to the property of any third party arising from Your use of the Vehicle. The amount of the excess varies depending on Your age, location, type of vehicle and applicable
                  rental rate.
                  (b) If You accept ER Your excess amount will be reduced, except for accidents where no other Vehicle is involved and provided You have not breached the Agreement.
                  (c) The ER fee to reduce Your excess amount varies depending on Your age and the type of vehicle rented. Full details of the current excess amount and the ER fees are available from Avis.
                  (d) Avis may change or cancel the availability of ER at any time by notice to You.

                  12 Liability of Avis
                  12.1 Avis is not liable to any person, and You indemnify Avis, for any loss of, or damage to, any property:
                  (a) stolen from the Vehicle or otherwise lost during the rental; or
                  (b) left in the Vehicle after its return to Avis.

                  12.2 Neither clause 12.1 nor any other provision of the Agreement is intended to exclude, restrict or modify any non-excludable terms implied by or rights which You may have under the Trade Practices Act 1974 (Cth) or any other State or Territory legislation to the same effect.

                  13 Claims and proceedings
                  Where the use of the Vehicle by You, an Authorised Driver, or any other person results in an accident or claim, or where damage or loss is sustained to the Vehicle or any third party property, You and/or any Authorised Driver must:
                  (a) promptly report such incident to the local police;
                  (b) promptly report such incident in writing to Avis;
                  (c) not, without Avis' written consent, make or give any offer, promise of payment, settlement, waiver, release, indemnity or admission of liability;
                  (d) permit Avis or its insurer at its own cost to bring, defend, enforce or settle any legal proceedings against a third party;
                  (e) allow Avis to claim in Your name or that of the Authorised Driver under any applicable Substitute Vehicle Insurance and You must do, and must cause the Authorised Driver to do, everything that may be required to assist Avis in making such a claim, including assigning the benefit of any Substitute Vehicle Insurance to Avis;
                  (f) Complete and furnish to Avis within a reasonable time any statement, information or assistance which Avis or its insurer may reasonably require, including attending at a lawyer's office and at Court to give evidence.

                  14 Payment
                  14.1 At the end of the Rental Period, You must pay Avis on demand:
                  (a) all charges specified on the Rental Document and all charges payable under the Agreement;
                  (b) any amount paid or payable by Avis or payable by You arising out of Your use of the Vehicle or imposed on You or Avis by any governmental
                  or other competent authority (such as speeding, parking and traffic fines); and
                  (c) any amount for which You are liable to Avis under the Agreement, in respect of a breach of the Agreement or for damage or loss to the Vehicle.

                  14.2 The minimum charge You must pay for the rental of the Vehicle is an amount equivalent to:
                  (a) one day's rental at the "daily rate" shown on the Rental Document (subject to clause 9.4), plus
                  (b) the amount payable for the number of kilometres driven during the Rental Period.
                  14.3 Note that distance charges are measured from the Vehicle's odometer.
                  14.4 You authorise Avis to charge all moneys payable to Avis under the Agreement to Your credit card or charge account.
                  14.5 Avis will pay any refund due to You by such method as Avis may reasonably choose.

                  15 Personal Accident Insurance and Personal Effects and Baggage Insurance
                  Important: PAI and PEB are options offered in conjunction with the rental of a Vehicle from Avis. Please refer to the PAI/PEB Policy for the important terms and conditions of these options. You may arrange Your own insurance to cover the risks covered by these insurance policies.

                  15.1 You may choose the PAI and PEB options by indicating this on the Enrolment Profile. Those choices will apply to each rental that You make under the Program. You may change Your choices for future rentals by notifying Avis of the change in writing.
                  15.2 Subject to this clause 15, if You accept and pay for PAI or PEB, Avis will ensure that You are entitled to be indemnified under a policy of insurance provided to Avis by a registered insurer, on the terms set out in the PAI/PEB Policy.
                  15.3 On any rental for which You have chosen the PAI or PEB option, You must pay the charge for such option current at the time of rental for each full or partial day of the rental.
                  15.4 PAI and PEB charges may vary from time to time. You may ask about the current charges at the time of rental by requesting this information from the reservation agent when You reserve a Vehicle.
                  15.5 PAI or PEB may cease to be available. If this happens, Avis will provide notice to You.


                  New Zealand Terms and Conditions


                  Acknowledgment
                  I acknowledge that: I have read, understood and accept the provisions of the enclosed New Zealand Terms and Conditions and acknowledge that; My election in respect of optional coverages does not apply insofar as cover is included in the rate applicable to any rental or is mandatory in the country of rental. Motor Vehicle Insurance is compulsory for renters not domiciled in New Zealand.

                  1 General

                  1.1 These terms and conditions form part of an agreement (“agreement”) which comprises the Master Rental Agreement Enrolment Profile (“Master Rental Agreement” completed by the hirer (“hirer”) for the purpose of enroling into the Avis Preferred Renter Programme (“Renter Programme”), a return copy of the Enrolment Profile and each Rental Agreement (“Rental Agreement”) completed by Avis in respect of a particular rental.
                  1.2 The agreement is between the person signing the Master Rental Agreement as the hirer and Avis Rent A Car Limited or an independent Avis Rent A Car System licensee (“Avis”) and covers every rental of a motor vehicle by the hirer from Avis under the Renter Programme. The hirer understands that by signing the Master Rental Agreement,
                  the hirer will be deemed to have accepted the terms and conditions of the agreement. In the event any term or condition of the agreement is prohibited by the law of a jurisdiction covering a rental, that term is in that jurisdiction, ineffective only to the extent of that prohibition.
                  1.3 The hirer will be presented with a completed Rental Agreement when hiring a vehicle under the Renter Programme. The hirer need not sign the Rental Agreement at the time of hiring but it is to be read together with and forms part of the agreement. The Rental Agreement sets out particulars of the hire which will be deemed to have been accepted by the hirer upon the hirer taking possession of the vehicle described in the Rental Agreement.
                  1.4 The hirer warrants that all the information on the Master Rental Agreement is true and up to date in all respects. The hirer acknowledges that Avis has been induced by, and has relied upon such information to enter into the agreement. The hirer further warrants that all information supplied to Avis in the future will be true and up to date in all respects at the time it is provided.
                  1.5 The hirer will notify Avis forthwith of any change in the information on the Master Rental Agreement, including, without limitation, any change of employer, business or residential address, any change in the status
                  or conditions of the hirer's driving licence, or credit identification.
                  1.6 The hirer shall indemnify and hold Avis harmless in respect of any loss, liability or expense arising out of any failure to notify Avis of any such change or which results from non-disclosure by the hirer of any change
                  in any of the information previously provided by the hirer to Avis.
                  1.7 Avis may from time to time change the locations where Renter rogramme rentals are available without notice to the hirer. The hirer may request the locations where Renter Programme rentals are available from the reservation agent at the time of reserving a vehicle under the Rental Programme.
                  1.8 When hiring a vehicle from a location not offering Renter Programme rentals, the hirer acknowledges that he or she will be required to follow standard Avis rental procedures.
                  1.9 Avis may change these terms from time to time by notice in writing to the hirer. Any such changes will apply to rentals by the hirer after such notice has been given.
                  1.10 Avis may, in its sole discretion, terminate the Renter Programme or the participation of the hirer in the Renter Programme at any time by written notice to the hirer.
                  1.11 Any notice sent by Avis to the hirer will be presumed to be received by the hirer three days after it has been mailed to the address of the hirer on the enrolment form or such other address provided by the hirer after returning the enrolment form to Avis.

                  2 Vehicle Description
                  Avis Rent A Car Limited (the "owner") will let and the hirer will take on hire the vehicle described in each Rental Agreement (the "vehicle").

                  2.1 Duration of Hire
                  The term of hire shall commence at the time on the day and shall cease at the time on the day specified in the Rental Agreement.

                  3 Persons Who May Drive Vehicle
                  The vehicle may be driven during the period of hire only by the persons named in the Rental Agreement or in a supplementary driver's sheet attached to the Rental Agreement, and only if they hold a current driver's licence appropriate for the vehicle at the time when they are driving the vehicle.

                  Payments by Hirer
                  4 The hirer shall pay Avis as payment for the hire of the vehicle for the period specified in clause 2 above, the amounts specified in the Rental Agreement.
                  5 In addition to the payment specified in clause 4 above, the hirer shall pay Avis the sum specified in the Rental Agreement for any insurance cover accepted by the hirer. The hirer, if aged under 25 years, may incur a surcharge.
                  6 In addition to the payment specified in clause 4 above, the hirer shall pay Avis on termination of the hiring a distance charge at the rate specified in the Rental Agreement for every kilometre run.
                  7 The hirer shall pay for all petrol or other fuel (but not oil) used in the vehicle during the period of hire.

                  Hirer’s Obligations
                  8 The hirer shall ensure that:
                  (a) the water in the radiator and battery of the vehicle is maintained at the proper level;
                  (b) the oil in the vehicle is maintained at the proper level;
                  (c) the tyres are maintained at their proper pressure.
                  9 The hirer shall ensure that all reasonable care is taken in handling and parking the vehicle and that it is left securely locked when not in use.

                  Insurance
                  The following Clause 10 shall apply only if the hirer accepts Motor Vehicle Insurance on the Master Rental Agreement or Rental Agreement.

                  10 Subject to the exclusions set out below, the hirer, and any driver authorised to drive the vehicle, (“Authorised driver”) is fully indemnified in respect of any liability he or she might have to Avis in respect of the loss of or damage to the vehicle and its accessories and spare parts and any consequential loss of revenue or other expenses of Avis, including towing and salvage costs associated with the recovery of the vehicle and its accessories and spare parts.
                  Subject to the exclusions set out below, the hirer, and any authorised driver, is indemnified for up to $350,000 in respect of any liability he or she might have for damage to any property (including injury to any animal) belonging to any other person arising out of use of the vehicle. The hirer is responsible for any excess fee shown on the rental agreement.

                  Exclusions
                  The indemnities referred to above shall not apply where the damage, injury, or loss arises when;
                  (a) the driver of the vehicle is under the influence of alcohol or any drug that affects his or her ability to drive the vehicle.
                  (b) the vehicle is in an unsafe or unroadworthy condition that arose during the course of the hire and that caused or contributed to the damage or loss, and the hirer or driver was aware or ought to have been aware of the unsafe or unroadworthy condition of the vehicle.
                  (c) the vehicle is operated in any race, speed test, rally, or contest, or operated on any race or rally circuit.
                  (d) the hirer is not a body corporate or department of State and the vehicle
                  is driven by any person not named in the Rental Agreement or in a supplementary driver's sheet attached to the Rental Agreement as a person authorised to drive the vehicle.
                  (e) the vehicle is driven by any person who at the time when he or she drives the vehicle is disqualified from holding or has never held a driver's licence appropriate for that vehicle.
                  (f) the vehicle is wilfully or recklessly damaged by the hirer or any other person named in the Rental Agreement as a person authorised to drive the vehicle or driving the vehicle under the authority of the hirer, or is lost as a result of the wilful or reckless behaviour of the hirer or any such person.
                  (g) the vehicle is operated on any of the following roads: Tasman Valley Road (Mt Cook); Skippers Road (Queenstown); or Ninety Mile Beach (Northland).
                  (h) the vehicle is operated outside the term of the hire or any agreed extension of that term.

                  It is agreed between the owner and the hirer that section of the Insurance Law Reform Act 1977 shall apply with respect to the above exclusions as if this clause constituted a contract of insurance.

                  Summary of Optional Coverages
                  In addition to the insurance cover set out above, the hirer may also choose
                  the Personal Accident Insurance ("PAI") and/or Personal Effects and Baggage ("PEB") Insurance and/or Excess Reduction ("ER") options by so indicating on the Master Rental Agreement. Avis acts only as AIG Insurance’s Agent in arranging this insurance. The hirer acknowledges that the terms of the PAI Insurance policy, PEB Insurance policy, or ER and the charges payable for PAI, PEB or ER may change from time to time or the availability of the PAI, PEB or ER options may be cancelled without notice to the hirer. Please confirm at the time of reservation your Optional Coverage requirement if you are travelling overseas, and at time of rental if travelling in New Zealand.

                  Personal Accident Insurance
                  If the hirer wishes to choose PAI, a copy of the insurance policy is available for inspection at the Avis location.
                  The hirer acknowledges that the following is a brief summary only, of the principal terms of PAI applicable at the date of the Master Rental Agreement:
                  (a) PAI is an insurance plan which indemnifies the hirer in respect of bodily injury, if the hirer dies or suffers a permanent injury whilst driving the vehicle (amongst other things). PAI insurance is only available to those aged over 21 and under 70 years of age. The sum payable in the event of such death or injury is set out in the PAI Insurance policy.
                  (b) PAI insurance is subject to certain exemptions, conditions and limitations set out in the PAI Insurance policy and in particular, PAI insurance will not apply in certain situations or if death or injury is intentionally self-inflicted.

                  Personal Effects & Baggage Insurance
                  If the hirer wishes to purchase PEB insurance, a copy of the relevant insurance policy is available for inspection at the Avis location. The hirer acknowledges that the following is a brief summary only of the principal terms of PEB insurance applicable at the date of the Master Rental Agreement. The PEB insurance indemnifies the hirer and authorised driver’s immediate family who are dependents of and travelling with the hirer or an Authorised Driver in the Vehicle (each an “insured person”) for loss of, or damage to, personal effects and baggage against sudden and unforeseen accidental physical loss or damage. If such loss or damage occurs the insurer will, at its option, either:
                  (a) pay the insured person the value of the property lost or damaged, or
                  (b) reinstate or repair the property lost or damaged.
                  Cover of up to $2,000 is provided for each insured person, although the maximum total payable in respect of all insured persons during the period of the Vehicle rental is $6,000. The cover is subject to certain exceptions, conditions and limits with the first $25 of loss to be paid by the insured person. The insured person must exercise reasonable care in the supervision of their baggage. A claim must be made in accordance with the PEB policy.

                  Excess Reduction (ER)
                  Under ER the hirer is indemnified in respect of the excess up to NZ$1,700 (plus Goods and Services Tax) which would otherwise be payable by the hirer in the event that loss or damage is sustained to the vehicle or its accessories or spare parts, or in respect of any liability the hirer may have for damage to any property. The amount of that excess and the daily rate payable in respect of ER is dependent upon the age of the hirer, the type of vehicle hired, and the location of hire. Full details of the current excess and rates payable for ER are available from the owner at the address specified in the Master Rental Agreement. Avis may change and/or cancel the availability of ER at any time without notice.

                  Rejection of insurance
                  11 Refer to the Master Rental Agreement.

                  Avis’ obligations
                  12 Avis shall supply the vehicle in a safe and roadworthy condition.
                  13 Avis shall be responsible for all ordinary and extraordinary costs of running the vehicle during the term of hire except to the extent that those costs are payable by the hirer. Note: By virtue of clause 7 above, the cost of petrol and other fuel, but not oil, used during the term of the hire is the responsibility of the hirer.
                  14
                  Mechanical repairs and accidents
                  14 If the vehicle is damaged or requires repair or salvage, whether because of an accident or breakdown, the hirer shall advise Avis of the full circumstances by telephone as soon as practicable.
                  15 The hirer shall not arrange or undertake any repairs or salvage without the authority of the owner (this includes purchasing a replacement tyre) except to the extent that the repairs or salvage are necessary to prevent further damage to the vehicle or to other property.
                  16 The hirer shall ensure that no person shall interfere with the distance recorder or speedometer, or, except in an emergency, any part of the engine, transmission, braking, or suspension systems of the vehicle.

                  Use of vehicle
                  17 The hirer shall not use or permit the vehicle to be used for the carriage of passengers for the hire or reward unless the vehicle is hired with the knowledge of the owner for use in a passenger service licensed under Part 1 of the Transport Services Licensing Act 1989.
                  18 The hirer shall not:
                  (a) sublet or hire the vehicle to any other person;
                  (b) permit the vehicle to be operated outside his or her authority;
                  (c) operate the vehicle, or permit it to be operated, in circumstances that constitute an offence by the driver against section 58 of the Transport Act 1962 (which relates to driving or attempting to drive with excess breath
                  or blood alcohol or under the influence of drink or drug);
                  (d) operate the vehicle or permit it to be operated in any race, speed test, rally, or contest;
                  (e) operate the vehicle or permit it to be operated to propel or tow any other vehicle;
                  (f) operate the vehicle or permit it to be operated in breach of the Transport Act 1962, the Traffic Regulations 1976, or any other Act, regulations,
                  or bylaws relating to road traffic;
                  (g) operate the vehicle or permit it to be operated for the transport of more than the number of passengers or more than the weight of goods specified in the certificate of loading for the vehicle;
                  (h) drive or permit the vehicle to be driven by any person if at the time of driving the vehicle, the hirer or other person is not the holder of a current driver's licence appropriate for the vehicle;
                  (i) transport any animal in vehicle (with the exception of Guide Dogs for visually impaired people).

                  Return of vehicle
                  19 The hirer shall, at or before the expiry of the term of hire, deliver the vehicle to the location described in the relevant Rental Agreement, or obtain Avis’ consent to the continuation of hire.

                  Immediate return of vehicle where default or damage
                  20 Avis shall have the right to terminate the hiring and take immediate possession of the vehicle if the hirer fails to comply with any of the terms of the Master Rental Agreement or if the vehicle is damaged. The termination of the hiring under the authority of this clause shall be without prejudice to the other rights of the owner and the rights of the hirer under the Master Rental Agreement or otherwise.

                  Privacy
                  21 Avis hold information from the hirer for the purposes of the hirer’s rental activity with Avis and the provision of related customer services, including direct marketing and assessing customer satisfaction with products and services of Avis. Avis may use the information for any of these purposes. The hirer is entitled to request access to and correction of these details at any time by contacting Avis.

                  Note to hirer
                  Avis must give you at least one copy of the Rental Agreement. A copy of the Rental Agreement must be kept in the vehicle throughout the term of the hire and produced on demand by any police officer, traffic officer, or other authorised employee of the Ministry of Transport.
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