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The car help by Avis is not a formality; we care about solving your problem as quickly and conveniently as possible. The customer always has an opportunity to ask for a representative of Avis to drive to the spot; You will never be alone with your problem.
The package includes
- 24-h customer support at telephone 667 1505
- counselling of customers by telephone, and driving to the spot, if necessary
- organisation of help
- solving of the problems of a customer, finding the best solution for a customer (a tow-vehicle and replacement car to a crash site, ensuring the continuing of trip, etc.)
- help in the following events:
flat tyre
empty petrol tank
traffic accident (loss event)
driving off the road
other technical breakdown (a need for starting assistance, etc.) |