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At Avis good service means being approachable. If you contact us, we are glad to help. Avis Autovermietung GmbH Praha City Center Klimentská 46 110 02 Praha 1 Email: avis@avis.cz Phone: + 420 221 851 225-6 Monday - Friday 08.00 - 16.30 Do you have questions regarding your reservation: Phone: +420 810 777 810 Monday - Friday 8.00 – 18.00 Do you have questions regarding your Avis invoice or rental: customerservice.cz@bsc.avis-europe.com Do you have questions regarding Avis Preferred Email: preferred@avis.cz Phone: +420 800 050 159 Are you interested in a corporate agreement: Email: petr.vlcek@avis.cz Phone: +420 221 851 232 European Car Rental Conciliation Service (ECRCS) At Avis we take our customer service seriously and that is why we are a participating member of the European Car Rental Conciliation Service (ECRCS). The ECRCS independently reviews disputes with no additional costs to customers. If you are unhappy with our response you can ask us to refer your dispute to the ECRCS. More information: www.ecrcs.eu